Pre-Sales & Technical Engineer - KSA

ASSA ABLOY; Riyadh; On-site; SAR 80,000 - 180,000; Full time

Job summary

ASSA ABLOY Global Solutions is seeking an experienced technical support professional in Saudi Arabia to assist with DAS & Elmech products across customers, projects, and internal teams. The role includes pre-sales collaboration, documentation, and post-award technical support to ensure project success.

The ideal candidate holds a bachelor’s degree and 2–5 years in access control or electromechanical products, with fluent English and strong MS Office skills.

Qualifications

• Bachelor’s degree or equivalent is required.
• 2–5 years’ experience in Access Control or electromechanical products.
• Fluent English, strong written and verbal communication.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide technical support for DAS & Elmech products across customers, projects and internal teams.
• Support pre-sales activities with Sales and System Integrators on proposals, solutions and demos including POCs.
• Prepare and review technical docs such as BOQs, submittals and installation guidelines.
• Coordinate with Sales on quotation preparation ensuring alignment with technical requirements.
• Conduct compliance checks with project specs, certifications and regulatory standards.
• Deliver training and knowledge transfer to sales teams, partners and customers.
• Maintain and update technical docs, certifications and product materials.
• Support product demos, site surveys and evaluations to drive adoption.
• Ensure technical accuracy in all project submissions and customer deliverables.
• Collaborate with cross-functional teams on product launches and lifecycle activities.
• Monitor project activities and identify risks with corrective actions.
• Contribute to post-award technical support and implementation guidance.

Skills

MS Office

English communication

Negotiation

Organization & planning

Analytical skills

Education

Bachelor’s degree

Job description

• Provide technical support for DAS & Elmech products across customers, projects, and internal teams.
• Support pre-sales activities by collaborating with Sales and System Integrators on proposals, technical solutions, and demonstrations, including Proof of Concepts (POCs).
• Prepare and review technical documentation such as BOQs, submittals, specifications, compliance documents, and installation guidelines, ensuring accuracy and completeness.
• Coordinate with Sales teams on quotation preparation and ensure alignment with technical requirements.
• Conduct compliance checks in line with project specifications, certifications, and regulatory standards in coordination with Technical Sales and Product Manager.
• Support tender processes, including clarifications and submissions, ensuring deadlines and quality requirements are met.
• Deliver training and knowledge transfer sessions to sales teams, partners, and customers to enhance product understanding and application.
• Maintain and update technical documentation, certifications, and product-related materials to support market needs and positioning.
• Support product demonstrations, site surveys, and technical evaluations to drive solution adoption.
• Ensure technical accuracy and consistency in all project submissions and customer deliverables.
• Collaborate with cross-functional teams to support product launches, lifecycle activities, and market feedback collection.
• Monitor project and product-related activities, identifying risks and supporting corrective actions where required.
• Contribute to post-award technical support, including implementation guidance and customer assistance.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Educated to bachelor’s degree level or equivalent
• Minimum 2-5 years’ experience in Access Control/ Electromechanical products
• Negotiation, organization and planning
• Excellent command in MS Office (Word/Excel/Power Point)
• Excellent communication & analytical skills; fluent in spoken and written English

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.