Petchem Logistics Account Lead

Maersk; King Abdullah Economic City; On-site; SAR 180,000 - 260,000; Full time

Job summary

Maersk is seeking an experienced logistics professional in KAEC to lead the handling of petchem customer shipments. You will act as the single point of contact for forecasting, booking, dispatch, and proactive transport-plan updates, ensuring timely readiness and strict adherence to SLAs.

You will drive accuracy in billing, documentation, and reporting, while supporting continuous improvement through KPI-driven actions and cross-team coordination within Maersk.

Qualifications

• Minimum 5 years of experience in handling Petchem customers’ logistics.
• Strong command of Excel advanced techniques.
• Ability to work with multiple teams within the department to deliver Maersk objectives.

Responsibilities

• Single point of contact: forecasting, booking, dispatch and proactive notification of transport-plan changes.
• Order Handling SLA: follow up on pending actions, escalate overdue cases, target 90%+ monthly.
• Shipment readiness / on-time execution: confirm readiness and prioritise at-risk shipments, target 90%+ daily.
• Documentation, port shuttling and customs readiness: track missing documents, escalate ageing ones, target 90%+ daily.
• Billing and invoicing: validate services, quantities and rates, resolve disputes, target 80%+ accuracy and 100% on time (monthly).
• Financial hygiene and accrual compliance: complete inputs for accruals, revenue, cost and vendor invoices, target 100% completeness.
• Tracker and reporting discipline: target 95%+ completeness (weekly review).
• Volume monitoring and escalation: track volumes vs monthly target, escalate shortfalls (100% escalation, weekly).
• Depot platform: record every managed or handled order, target 100% daily.
• General: ownership of customer issues, satisfaction, claims, commercial intelligence and Maersk values; wording clean-ups.
• Continuous improvement: use KPI results to signal where to act.
• Highly versed with Excel advanced techniques.

Skills

Petrochemical logistics

Advanced Excel

Job description

Maersk is seeking an experienced logistics professional in KAEC to lead the handling of petchem customer shipments. You will act as the single point of contact for forecasting, booking, dispatch, and proactive transport-plan updates, ensuring timely readiness and strict adherence to SLAs.

You will drive accuracy in billing, documentation, and reporting, while supporting continuous improvement through KPI-driven actions and cross-team coordination within Maersk.