People's Services Senior Specialist

Jasara Program Management Company; Riyadh; On-site; SAR 201,000 - 290,000; Full time

Job summary

JASARA PMC invites a seasoned People’s Services Senior Specialist to elevate our HR operations and deliver outstanding workforce support. You will manage onboarding, benefits, performance management, and employee relations while advising leaders on policies and best practices.

You will drive engagement initiatives, conduct trainings, and analyze HR data to improve service delivery, compliance, and culture. A fast-paced, collaborative environment awaits, with opportunities for professional growth.

Qualifications

• Bachelor's degree in HR or related field.
• Minimum 5 years in HR operations or related field.
• Strong understanding of HR processes and labor laws.
• Experience in employee relations and conflict resolution.
• Excellent interpersonal, communication, and presentation skills.
• Strong analytical skills with HR metrics.
• Self-motivated, adaptable in a fast-paced environment.
• Proficient in HR management systems and MS Office.
• Ability to collaborate across teams and build relationships.
• Commitment to ongoing professional development and industry trends.

Responsibilities

• Oversee day-to-day HR operations including onboarding, benefits, and performance management.
• Collaborate with leaders to understand hiring needs and recruitment strategies.
• Advise managers and staff on HR policies and procedures.
• Implement and support employee engagement initiatives.
• Conduct training sessions on HR policies, compliance, and professional development.
• Analyze HR metrics to identify trends and drive improvements.
• Ensure compliance with labor laws and maintain accurate records.
• Contribute to HR policy development aligned with objectives.
• Support diversity and inclusion initiatives.
• Participate in HR projects as directed by the Head of People Services.

Skills

HR operations

Onboarding

Benefits administration

Performance management

Recruitment strategies

Employee relations

HR policies

Data analytics

Labor laws

MS Office

HRIS

Education

Bachelor's degree in HR

SHRM-CP / PHR certification (preferred)

Tools

HRIS

MS Office

Job description

JASARA PMC is seeking a dedicated and experienced People's Services Senior Specialist to enhance our human resources function and provide superior support to our workforce. This key position will focus on delivering high-quality HR services that align with our organizational goals and contribute to a culture of excellence, collaboration, and care. As a senior specialist, you will play a vital role in managing HR operations, supporting employee engagement, and ensuring compliance with relevant policies and regulations.

Responsibilities:

• Oversee day-to-day HR operations, including employee onboarding, benefits administration, and performance management processes.
• Collaborate with departmental leaders to understand hiring needs and develop effective recruitment strategies.
• Serve as a trusted advisor to managers and employees on HR-related inquiries, providing guidance on policies, procedures, and best practices.
• Implement and support employee engagement initiatives that foster a positive workplace culture.
• Conduct training sessions and workshops to enhance staff knowledge on HR policies, compliance, and professional development opportunities.
• Analyze HR metrics and data to identify trends and recommend improvements to enhance service delivery and employee satisfaction.
• Ensure compliance with labor laws and regulations, conducting audits and maintaining accurate records.
• Contribute to the development and maintenance of HR policies and procedures, ensuring alignment with organizational objectives.
• Support diversity and inclusion initiatives to promote a respectful and inclusive workplace environment.
• Actively participate in various HR projects and initiatives as assigned by the Head of People Services.

• Bachelor's degree in Human Resources, Business Administration, or a related field; advanced certifications or degrees are a plus.
• A minimum of 5 years of experience in HR operations or a related field, preferably within a consulting or project management environment.
• Strong understanding of HR processes, labor laws, and regulations.
• Proven experience in employee relations, conflict resolution, and contributing to a positive workplace culture.
• Excellent interpersonal, communication, and presentation skills with the ability to interact effectively at all levels of the organization.
• Strong analytical skills and experience working with HR metrics to inform decision-making.
• Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment.
• Proficient in HR management systems and Microsoft Office Suite.
• Demonstrated ability to work collaboratively within a team and build strong working relationships.
• Commitment to ongoing professional development and staying updated on industry trends and best practices.

Qualifications

• HR certification (e.g., SHRM-CP, PHR) is preferred but not required.