People Operations Specialist

Oivan Group; Riyadh; On-site; SAR 167,000 - 257,000; Full time

Benefits offered by this job

Health insurance and benefits per reg.

Annual leave and end-of-service entitl

Learning and career development

Flexible working arrangements

Job summary

Oivan Group is expanding its People Operations team in Saudi Arabia, seeking a dependable specialist to manage employee data, ensure platform compliance, and transform data into clear reports. You’ll work closely with Government Relations, Finance and line managers, supporting onboarding, payroll inputs and lifecycle processes.

The role requires hands-on experience with Saudi platforms, strong Excel skills, and fluency in Arabic and English.

Qualifications

• Bachelor’s degree in HR, Business or related field.
• 5–6 years of relevant HR/People Operations experience in KSA.
• Hands-on experience with Saudi government platforms (QIWA, MUDAD, GOSI).
• Advanced Excel and strong MS Office skills.
• Solid knowledge of Saudi Labour Law and employee relations.
• Fluent Arabic and English.

Responsibilities

• Maintain accurate, confidential employee data and records as the single source of truth.
• Build and maintain HR reports and dashboards using Excel.
• Process transactions on Saudi government platforms (QIWA, MUDAD, GOSI, Muqeem).
• Administer onboarding, contracts, changes, leave and offboarding in line with policy.
• Apply Saudi Labour Law and company policy; support employee relations and disciplinary cases.
• Handle confidential data with strict controls.

Skills

Arabic & English

Data analysis

Excel

MS Office

Education

Bachelors in HR/Business

Tools

Personio

BI Dashboards

GOSI/QIWA/MUDAD/Muqeem

Job description

About the Role

Oivan Group is strengthening its People Operations function in the Kingdom of Saudi Arabia. We are looking for a dependable, detail-driven People Operations Specialist to be the operational backbone of the team: owning accurate employee data and records, keeping us compliant on the Saudi government platforms, turning data into clear reports, and acting as a trusted first point of contact for employees. The role reports to the People Operations Manager and works closely with Government Relations, Finance and line managers.

What You’ll Do

Key Responsibilities

1. Employee Data, Records and Systems

• Maintain accurate, complete and confidential employee data and records as the single source of truth.
• Clean, validate and reconcile data, and run regular data-quality checks to catch and correct errors early.
• Administer the HR records and systems, and prepare clean, well-structured data for reporting and HRIS migration.

2. Reporting and Analysis

• Build and maintain HR reports and dashboards (headcount, turnover, cost, leave and Saudisation) using advanced Excel.
• Turn raw data into clear, accurate management reports, and automate recurring reports to reduce effort and error.
• Support workforce analysis and respond to ad-hoc data requests with speed and precision.

3. Government Relations and Platforms

• Process transactions accurately and on time on the Saudi government platforms, including QIWA, MUDAD, GOSI and Muqeem.
• Maintain compliance with Saudisation (Nitaqat), the Wage Protection System (WPS), and Iqama, visa and work-permit requirements.
• Coordinate with Government Relations and vendors to keep transactions timely and records up to date.

4. HR Operations and Employee Lifecycle

• Administer onboarding, contracts, employee changes, leave, attendance and offboarding in line with policy.
• Prepare letters, certificates and documentation accurately, and keep records audit-ready.
• Support payroll inputs and benefits administration with accurate, timely data.

5. Labour Law and Employee Relations

• Apply the applicable Saudi Labour Law and company policy correctly in day-to-day operations.
• Act as a first, approachable point of contact for employee queries, handled with empathy, discretion and professionalism.
• Support employee-relations, grievance and disciplinary cases with accurate documentation, and elevate matters of judgement appropriately.

6. Compliance, Confidentiality and Controls

• Handle personal, government-ID and salary data under strict confidentiality and data-protection controls.
• Maintain accuracy and completeness across records, and flag anomalies and risks promptly.

What You Have

Qualifications and Requirements

• Bachelor’s degree in Human Resources, Business or a related field.
• 5–6 years of relevant experience in HR or People Operations, ideally in the Kingdom of Saudi Arabia.
• Hands‑on experience with the Saudi government platforms (QIWA, MUDAD, GOSI).
• Advanced Microsoft Excel (pivot tables, lookups, data cleaning and analysis) and strong Microsoft Office skills.
• Solid working knowledge of Saudi Labour Law and employee relations.
• High accuracy, dependability and the discretion to handle confidential data.
• Fluent Arabic and English, written and spoken.

• HR certification such as aPHRi, PHRi or SHRM.
• Experience with an HRIS such as Personio, and with payroll inputs.
• Experience building dashboards or working with data/BI tools.
• Experience in a technology, consulting or project‑based business.

• Dependable and precise, with strong accuracy and attention to detail.
• Strong analytical and data‑optimisation skills, with the ability to turn data into clear insight.
• Clear communicator with employees, managers and government and vendor contacts.
• Independent, proactive and ownership‑driven approach to work.
• Service‑minded, discreet and organised, with a continuous‑improvement and digital mindset.

Key Performance Indicators (First 12 Months)

Targets for each indicator will be agreed with the People Operations Manager after an initial baseline review.

• Employee master data maintained complete and accurate within agreed quality thresholds.
• Government platform transactions processed accurately and within statutory deadlines.
• Recurring HR reports delivered on time and error‑free.
• Employee queries acknowledged and resolved within agreed service levels.
• At least one measurable data‑quality or process improvement delivered.

What We Offer

• Competitive salary and performance‑based growth
• Health insurance and benefits per local regulations
• Annual leave and end‑of‑service entitlements under the Saudi Labor Law
• Learning and career development in a multicultural team
• Flexible working arrangements where applicable

Privacy Notice

By submitting your application and CV, you provide explicit consent for us to handle and store your personal information in our HR information systems. We assure you that all data processing activities will strictly adhere to the data protection and privacy regulations applicable in Saudi Arabia. Your information will be treated with the utmost confidentiality and in compliance with the relevant local data protection laws.

(GDPR and PDPA statement)

By submitting your application and CV, you give us consent to handle and store your personal information in our information systems according to GDPR compliancy, full confidentiality and according to Section 19 and Section 26 of Thailand’s Personal Data Protection Act (PDPA).