People Operations Specialist

TakeIn; Al Khobar; On-site; SAR 90,000 - 120,000; Full time

Job summary

TakeIn, a Saudi-based food delivery platform, is seeking a People Operations Specialist to run the day-to-day HR activities for the Saudi team from our Khobar office. You will handle government platform submissions, onboarding, contracts, leave, payroll inputs, and offboarding, while improving processes with our People & Talent team.

You will work closely with employees and managers, ensuring clear policies and accurate records, and you will be responsible for maintaining HR systems and reports.

Qualifications

• 3–5 years in HR operations or a generalist role, with hands-on experience in Saudi Arabia.
• Direct experience using at least two of Qiwa, GOSI, Mudad, Muqeem.
• Experience across the employee lifecycle: onboarding, contracts, leave, payroll inputs, and offboarding.
• One example of a people process or system you built or improved from start to finish.
• Arabic and working English, with clear communication with employees and managers.
• Good judgement with confidential information and careful record keeping.
• Comfort with HR systems, spreadsheets, and learning new tools.
• Openness to feedback and developing your approach with the team.
• Ability to work onsite in Khobar office every working day.

Responsibilities

• Handle employee-related work on Saudi government platforms, submissions, records, and follow-up.
• Coordinate onboarding from accepted offer to first weeks, ensuring documents and setup are complete.
• Maintain employee records, contracts, leave information, and lifecycle changes in HR systems.
• Prepare and check payroll inputs and coordinate corrections with owners.
• Support employees and managers with routine questions and explain policies clearly.
• Coordinate offboarding, including documentation and handovers.
• Support hiring through scheduling, candidate follow-up, and onboarding handover.
• Build or improve onboarding flows, trackers, reporting routines, and recurring-requests handling.
• Keep HR reports up to date and use HR systems, automation, and AI tools thoughtfully.

Skills

HR operations

Onboarding

Employee records

Payroll inputs

Offboarding

Policy communication

Arabic & English

Job description

About TakeIn

TakeIn is a food delivery platform on a mission to make food delivery fairer — for customers and for restaurants. We launched in January 2025 in the Eastern Province of Saudi Arabia and are live in production, processing real orders daily. We're hiring across product, engineering, and operations to scale what we've built.

The Opportunity

We're looking for a People Operations Specialist to run the day-to-day people operations for Take In's Saudi team from our Khobar office.

You'll work across government platforms, employee records, onboarding, contracts, leave, payroll inputs, and offboarding. You'll also help improve the systems behind that work, so employees and managers can rely on a clear process and accurate information.

You'll have an experienced people team to learn from and work with. This is an opportunity to take practical ownership now and grow your responsibilities as your judgement and experience develop.

Your Day-to-Day

• Handle the employee-related work on Saudi government platforms, keeping submissions, records, and follow-up organised and accurate.

• Coordinate onboarding from accepted offer to the employee's first weeks, making sure documents, internal handovers, and required setup are completed.

• Maintain employee records, contracts, leave information, and lifecycle changes in our HR systems and trackers.

• Prepare and check payroll inputs, resolve missing or inconsistent information, and coordinate corrections with the relevant owners.

• Support employees and managers with routine people questions, explain established policies clearly, and bring sensitive or unfamiliar cases to the people team.

• Coordinate offboarding, including documentation, internal notifications, and completion of the required handovers.

• Support hiring through organised scheduling, candidate follow-up, and a clear handover into onboarding.

• Build or improve practical processes: an onboarding flow, a tracker, a reporting routine, or a clearer way to handle recurring requests.

• Keep useful people reports up to date and use HR systems, automation, and AI tools thoughtfully, with care for employee information.

What You Bring

• Around 3–5 years in HR operations or a generalist role, including hands-on experience in a private company in Saudi Arabia.

• Direct experience using at least two of Qiwa, GOSI, Mudad, and Muqeem yourself.

• Experience across the employee lifecycle: onboarding, contracts, leave, payroll inputs, and offboarding.

• At least one example of a people process or system you built or improved from start to finish. Be ready to explain the problem, what you changed, and how it helped.

• Arabic and working English, with the ability to communicate clearly with employees, managers, and colleagues.

• Good judgement with confidential information, careful record keeping, and reliable follow-through.

• Comfort with HR systems, spreadsheets, and learning new tools.

• Openness to feedback and a willingness to develop your approach with an experienced people team.

• The ability to work onsite in our Khobar office each working day.

Bonus

• Experience in a startup, growing business, or SME where you helped build HR processes.

• Experience with ZenHR or another HR information system.

• Experience supporting a structured hiring process or automating repetitive HR work.

• Familiarity with Hadaf files and related administrative work.

• PHRi, CHRP, or SHRM-CP certification, or active study toward one.

• Experience supporting frontline teams in delivery, logistics, food and beverage, or retail.

How We Work

• Your base: You'll work onsite in Khobar and be the day-to-day people operations contact on the ground.

• Your support: You'll work with the People & Talent team, with guidance on priorities, complex cases, and your development.

• Your ownership: We expect you to run the work reliably, identify recurring problems, and improve the processes behind them.

• Your growth: You'll develop broader responsibility through practical delivery, feedback, and increasing independence.

Notes to Applicants

A few things worth knowing before you apply:

Interviews are conducted in English, and over video — camera on is required. We use an AI notetaker during interviews to help us stay focused on the conversation. You'll be asked for consent before any recording begins. If you need accommodations at any point in the process, let us know in your application.