Patient Support & Enrollment Specialist

Axios International; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

A global healthcare organization is seeking a Customer Care Coordinator to support and manage Patient Support Programs aimed at ensuring patients receive timely and compassionate assistance. The role involves coordinating with patients, maintaining accurate records, and preparing performance reports. Ideal candidates will have a degree in a medical or social work field and some experience in healthcare or customer service. This position is based in Riyadh and requires flexibility in working hours and travel.

Qualifications

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal.
• Experience in data monitoring and management is an advantage.
• Experience coordinating and handling logistics/supply chain is an advantage.

Responsibilities

• Assist the line manager and manage Patient Support Program(s).
• Educate and coordinate with patients for seamless enrollment.
• Maintain accurate patient files for timely submission.

Skills

Application of job knowledge

Concern for order and quality

Adaptability and flexibility

Customer service management

Education

Degree or Diploma in medical background or social work

Job description

A global healthcare organization is seeking a Customer Care Coordinator to support and manage Patient Support Programs aimed at ensuring patients receive timely and compassionate assistance. The role involves coordinating with patients, maintaining accurate records, and preparing performance reports. Ideal candidates will have a degree in a medical or social work field and some experience in healthcare or customer service. This position is based in Riyadh and requires flexibility in working hours and travel.