Patient Care Technician

Dr Sulaiman AlHabib Medical Centers; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Dr Sulaiman AlHabib Medical Centers in Saudi Arabia is looking for a Patient Care Technician (PCT) to support nursing staff with direct and indirect patient care within the assigned area. The position will coordinate between the physician and patient/family and ensure smooth clinic operations.

The candidate should hold a Bachelor’s degree in Science and have completed a PCT program; valid Saudi Council license and BLS certification are required.

Qualifications

• Bachelor’s degree in Science required.
• Completion of PCT program required.
• Valid Saudi Council license required.
• BLS certification required.

Responsibilities

• Ensure readiness and cleanliness of clinic/environment daily.
• Assist physician during examination and arrange equipment.
• Coordinate clinic activities and patient flow.
• Complete required documents (claims, referrals, etc.).
• Track patient status and assist with lab/radiology needs.
• Process admissions and referrals accurately and timely.
• Answer calls, relay messages, and handle general inquiries.
• Adhere to patient safety and privacy standards.
• Provide patient/family education.
• Maintain punctuality and attendance.

Education

Bachelor’s degree of Science

Passing PCT Program

Job description

Job Purpose / Objective

Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.

Description

Job Purpose / Objective

Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.

Key Responsibilities / Accountabilities

• Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis.


• Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures.


• Organize and coordinate clinic activities (patient flow etc.)


• Ensure that all required documents are completed (claims, referral, etc.)


• Track patient status and assist as needed (with lab, radiology, etc.)


• Process admission and referral accurately in a timely manner.


• Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors.


• Adhere to JCIA/CBAHI standards of patient safety.


• Adhere to nursing documentation policy.


• Maintain patient privacy and confidentiality.


• Initiate emergency and resuscitative measures when needed.


• Provide patient/family with the required education.


• Adhere to punctuality and attendance policy.


• Maintain required competency as per HMG policy.


• Maintain the required license as per MOH regulation.


• Adhere to infection control standards.


• Adhere to dress code policy.


• Perform Nursing procedures as per the scope of practice which include:




• Checking vital signs/pulse oximeter.


• Checking patient weight and height.


• Gluco check.


• ECG-pain assessment.




• Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate.


• Attend required meetings and educational activities.


• Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay.


• Guide patient to relevant areas for investigations, giving written information as required.


• Participate in person-centered care initiatives undertaken by HMG.


• Enrich patient experience with compassion, respect, and dignity.


• Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities.

Requirements

• Education/ Professional Qualification


• Bachelor’s degree of Science


• Passing PCT Program

• Experience


• Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable.

Professional Licensing / Certification / Training

• Valid Saudi Council


• BLS Certification