Patient Care & Front Desk Specialist

AlBorg Diagnostics; Riyadh; On-site; SAR 55,800 - 89,280; Full time

Job summary

AlBorg Diagnostics in Riyadh is seeking a motivated Customer Care Officer to provide exceptional service to patients and clients. Your role will include managing inquiries, assisting with appointments, and ensuring smooth operations at diagnostic centers. Ideal candidates will possess a diploma in Health Management or equivalent, with strong communication skills and the ability to multitask in a healthcare environment. Arabic fluency is essential, and a Bachelor's degree is preferred. Flexible shifts are part of the position.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Fluency in Arabic is required; proficiency in English is a plus.

Responsibilities

• Welcome and assist walk-in customers, responding promptly to their needs.
• Manage customer calls with courteous and professional communication.
• Register patients and facilitate smooth sample collection.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking ability

Education

Diploma in Health Management or equivalent

Bachelor’s degree preferred

Job description

AlBorg Diagnostics in Riyadh is seeking a motivated Customer Care Officer to provide exceptional service to patients and clients. Your role will include managing inquiries, assisting with appointments, and ensuring smooth operations at diagnostic centers. Ideal candidates will possess a diploma in Health Management or equivalent, with strong communication skills and the ability to multitask in a healthcare environment. Arabic fluency is essential, and a Bachelor's degree is preferred. Flexible shifts are part of the position.