Patient Care Assistant

Fakeeh Care Group; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Fakeeh Care Group in Saudi Arabia seeks a Patient Care Assistant to support nurses and doctors in delivering compassionate, efficient care. You will assist with clinical tasks, monitor patients, manage supplies, and help ensure a safe environment.

The role requires a nursing-related diploma or training, English fluency, and at least one year of patient care experience. You will rotate across shifts, engage in ongoing learning, and support high-quality patient experiences.

Qualifications

• Minimum 1 year of experience as a Patient Care Assistant.

Responsibilities

• Ensure clinic is equipped with instruments for patient care.
• Assess patients, record vitals, medical history, and infection screening.
• Support physicians during examinations and procedures.
• Coordinate follow-ups, referrals, and tests for continuity of care.
• Record vital signs and anthropometric measurements accurately.
• Maintain inventory and monitor supplies.

Skills

Accuracy

Teamwork

Adaptability

Healthcare software

Empathy

Education

Diploma in Nursing

Patient Care Assistant training

Tools

Healthcare software tools

Job description

To ensure comprehensive and compassionate care, supporting patients and healthcare professionals, and contributing to a positive and effective care environment.

Key Responsibilities and Duties

• Ensures the clinic or procedure room is fully equipped with all necessary instruments, devices, and supplies, maintaining readiness for patient care.
• Conducts comprehensive assessments of patients, including vital signs, medical history, fall risk evaluations, and screening for symptoms of infectious diseases. Document findings accurately and apply necessary precautions.
• Supports physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety throughout the process.
• Coordinates and schedules follow-up appointments, referrals to specialists, and necessary diagnostic tests, ensuring seamless continuity of care.
• Monitors and manages medical supplies and equipment, ensuring the outpatient department (OPD) is adequately stocked. Implements efficient usage practices and confirms that all services are paid for prior to procedures.
• Accurately records vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
• Documents patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
• Collaborates effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
• Performs simple dressing changes as required, maintaining adherence to infection control protocols.
• Administers topical applications and eye drops with precision, ensuring patient comfort and safety.
• Conducts point-of-care testing as necessary, following established protocols and procedures.
• Ensures accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
• Regularly monitors supply levels and checks expiration dates of medications and instruments, ensuring timely replenishment.
• Informs the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment from the main store.
• Takes appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
• Identifies and reports defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
• Floats and covers other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
• Works rotating shifts, including weekends and holidays, and remains available on call as required to meet departmental needs.
• Keeps current with professional development requirements to enhance knowledge, skills, and practice in the clinical setting.
• Maintains patient confidentiality, ensuring that sensitive information is kept secure and private.
• Assists patients with mobility needs, including transferring them between beds, chairs, and other locations, as well as aiding with walking or the use of mobility aids.
• Reports any incidents or safety concerns to the appropriate personnel and assists with necessary follow-up actions to promote a safe environment.

Continuous Improvement and Professional Practices

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements Skills and Abilities

• Accuracy, ability to work under stress and pressure.
• Initiative and can work as a team member.
• Able to adapt to change and upgrading technologies.

Experience

• 1 year of experience as a Patient Care Assistant.
• Transition to practice program for fresh graduates from relevant program.

Education

• Training program as Patient Care Assistant / Diploma in Nursing or in the same field.

Language

• Fluency in spoken and written English is essential, and Arabic is desirable.

Licenses / Certifications

• License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA).
• BLS, ACLS and other LSTC courses as applicable.

Summary

Experience Required: 1 year(s) minimum

Major: Nursing

Required Skills

• Proficiency in using healthcare software and tools.
• Empathy and compassion.
• Ability to follow instructions accurately.
• Strong communication and interpersonal skills.
• Time management and organizational skills.