Part-Time Delivery Ops Coordinator

MRSOOL; Riyadh; On-site; SAR 28,000 - 41,000; Part time

Job summary

Mrsool is seeking a Part-Time Logistics Operations Specialist in Riyadh to support daily operations from assignment to final delivery or return. The role requires organized, responsive individuals who can coordinate with drivers, merchants, and customers. Working hours: 4 hours per day + 30-minute break.

The ideal candidate will have strong communication, problem-solving, and multitasking abilities, with Arabic required and basic English preferred for cross-team interactions.

Qualifications

• Good communication and coordination skills.
• Strong follow-up and attention to detail.
• Ability to handle multiple orders and issues at the same time.
• Comfortable communicating with drivers, merchants, and customers.
• Basic computer and system skills.
• Ability to work in a fast-paced operational environment.
• Arabic is required; basic English communication skills are preferred.

Responsibilities

• Monitor and follow up on daily orders to ensure smooth and timely delivery.
• Coordinate with drivers and merchants regarding order status, delays, and operational issues.
• Track delayed or problematic orders and follow up until they are resolved.
• Contact customers when needed to confirm successful delivery or coordinate order returns.
• Coordinate the return of unsuccessful or cancelled orders to merchants.
• Update order statuses accurately in the system.
• Handle order assignment and reassignment when required.
• Follow up with drivers and operational teams through WhatsApp groups.
• Escalate unresolved or urgent cases to the relevant team when necessary.

Skills

Communication

Coordination

Follow‑up

Multitasking

Arabic language

English basics

IT basics

Logistics experience

Job description

Mrsool is seeking a Part-Time Logistics Operations Specialist in Riyadh to support daily operations from assignment to final delivery or return. The role requires organized, responsive individuals who can coordinate with drivers, merchants, and customers. Working hours: 4 hours per day + 30-minute break.

The ideal candidate will have strong communication, problem-solving, and multitasking abilities, with Arabic required and basic English preferred for cross-team interactions.