PACS Administrator / (Senior)

Fakeeh Care Group; Jeddah; On-site; SAR 90,000 - 130,000; Full time

Job summary

Fakeeh Care Group in Jeddah seeks a PACS Administrator to maintain RIS/PACS systems and the IT infrastructure across Fakeeh entities, providing essential end-user technical support as needed.

You will manage servers, workstations, and referral portals, perform preventive maintenance, and coordinate upgrades with Siemens to ensure availability and security. The role emphasizes backups, DR/HA readiness, and user support.

Qualifications

• Bachelor’s degree in IT or CS and related field.
• Excellent command of English; Arabic knowledge preferred.
• Certifications such as CIIP or PACS Administrator are desirable.

Responsibilities

• Manage RIS/PACS servers, system integrations, workstations, and physicians’ referral portals.
• Perform daily preventive maintenance for RIS/PACS to meet business needs.
• Maintain and update RIS user lists (radiologists, technicians, receptionists, clinicians).
• Schedule periodic maintenance and upgrades with Siemens in coordination with leaders.
• Ensure daily backups of PACS/RIS and DR/HA readiness.
• Provide basic end-user support for HIS, software, email, antivirus, internet, and desktop apps.
• Install and configure systems, HIS applications, software, and hardware.
• Prepare operating systems for computers by installing Windows and desktop apps.
• Create assessment reports on user needs and business requirements.
• Other duties as assigned within the scope of the job.

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Job Purpose:

To maintain, organize, and supervise all technical aspects related to RIS/PACS systems and integrations, ensuring smooth operations of the IT infrastructure across designated Fakeeh Care entities, and providing adequate end-user technical support as needed.

Description

Job Purpose

To maintain, organize, and supervise all technical aspects related to RIS/PACS systems and integrations, ensuring smooth operations of the IT infrastructure across designated Fakeeh Care entities, and providing adequate end-user technical support as needed.

Key Responsibilities And Duties

• Manage all technical issues related to the proper functioning of RIS/PACS servers, system integrations, workstations, and physicians’ referral portals.
• Perform daily preventive maintenance for critical areas to ensure RIS/PACS and integrated systems meet business needs.
• Maintain and update user lists on the RIS, including radiologists, technicians, receptionists, typists, and clinicians.
• Schedule periodic maintenance and upgrades with Siemens in coordination with the System Integration Manager, Radiology Department Director, and administration.
• Ensure daily backups of PACS/RIS are completed and daily/weekly tape changes are performed on time. Additionally ensures High Availability and Disaster Recovery solutions are in-sync, ready and optimized.
• Demonstrate new techniques, equipment, and procedures to staff.
• Provide basic support for end-user applications, including HIS, software, email, antivirus, internet, and desktop applications, resolving issues until completion.
• Install and configure systems, HIS applications, software, and hardware, including computers, printers, access points, and peripheral devices.
• Prepare operating systems for computers by installing Windows OS and desktop applications.
• Assess user needs and business requirements related to end-user tasks and create assessment reports.
• Other duties as assigned within the scope of the job.

Requirements

• Experience: PACS Administrator: 0–2 years of experience in PACS administration or a related role. Senior PACS Administrator: Minimum of 3 years of experience in PACS administration or a related role.
• Education: Bachelor’s degree in Information Technology, Computer Science, or related field.
• Language: Excellent command of oral and written English and prefer Arabic.
• Licenses / Certifications: Professional certifications (e.g., CIIP, PACS Administrator Certification) are highly desirable.