Optician Technician - Lens Expert & Customer Experience

Five season optical; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Hamad Bin Abdullah Al-Manea Company is seeking an optics sales associate in Saudi Arabia. You will provide expert guidance on lenses and eyewear, explain features and specs, and ensure precise IPD measurements for accurate orders.

Responsibilities include order follow-up, insurance and invoicing processes, staff training, and achieving monthly sales targets while delivering exceptional customer service.

Qualifications

• Strong communication and customer service skills.
• Sales ability and target achievement experience.
• Team player with good interpersonal skills.
• Good command of the local market and customers.

Responsibilities

• Provide technical consultations and help customers choose lenses and eyewear.
• Explain product features and specifications clearly to customers.
• Take IPD measurements and ensure accurate order data.
• Follow up with lab to complete and deliver orders.
• Handle insurance requests, approvals, invoicing and printing procedures.
• Train staff on technical aspects of lenses and eyewear.
• Develop sales strategies and meet monthly targets.
• Welcome customers and deliver a distinctive service experience.
• Build long-term customer relationships and ensure satisfaction.
• Promote offers, seasons and discounted merchandise.
• Adhere to dress code and company policies.

Education

Diploma in Optics

Job description

Hamad Bin Abdullah Al-Manea Company is seeking an optics sales associate in Saudi Arabia. You will provide expert guidance on lenses and eyewear, explain features and specs, and ensure precise IPD measurements for accurate orders.

Responsibilities include order follow-up, insurance and invoicing processes, staff training, and achieving monthly sales targets while delivering exceptional customer service.