Ops Supervisor: Lead Daily Production & KPIs

Afaq - Warehouse Branch; Saudi Arabia; On-site; SAR 56,000 - 89,000; Full time

Job summary

Amazon in Saudi Arabia seeks a shift-level supervisor to motivate a team toward targets and productivity in line with company goals. You will track attendance and workflow, work with the Shift Manager to highlight and fix issues as they arise, and support daily department duties to ensure KPI achievement.

The role requires handling production flow, safety adherence, and ongoing coaching of associates to sustain performance and standards on the floor.

Qualifications

• 1 year of Microsoft Office products and applications experience.
• Work a flexible schedule including weekends, nights and holidays.
• Can lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Preferred: 2+ years of Microsoft Office experience (Word, Excel, Outlook).

Responsibilities

• Help manage daily department duties to support workflow and production KPIs.
• Assign work to associates to meet targets and production goals.
• Conduct standup briefs, provide feedback, and perform floor audits and vehicle inspections.
• Support training and up-skilling of new associates.
• Track, trend and report departmental metrics and hours/schedules.
• Review and update SOP documents as required.
• Identify safety hazards and participate in safety initiatives.

Skills

Microsoft Office

Flexible schedule

Heavy lifting

Job description

Amazon in Saudi Arabia seeks a shift-level supervisor to motivate a team toward targets and productivity in line with company goals. You will track attendance and workflow, work with the Shift Manager to highlight and fix issues as they arise, and support daily department duties to ensure KPI achievement.

The role requires handling production flow, safety adherence, and ongoing coaching of associates to sustain performance and standards on the floor.