Warehouse Operations Lead - KPI-Driven Team Coach

Amazon Inc.; Dammam; On-site; SAR 89,000 - 134,000; Full time

Benefits offered by this job

Disability accommodations available

Equal opportunity employer

Job summary

Amazon is seeking a Warehouse Shift Supervisor in Dammam to motivate a team and meet productivity targets, tracking attendance and workflow, and partnering with the Shift Manager to address issues as they arise.

You will support daily management of department duties, assign work to associates, conduct standups, train new staff, and help improve safety, SOPs, and KPI achievement while maintaining schedules.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Help support daily management of department duties.
• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.
• Support in training and up-skilling new associates.
• Support with tracking, trending and reporting of departmental metrics by associates.
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals
• Tracking, reporting, maintenance of hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve flow of product through the station.
• Identify and address safety hazards within and participate in safety initiatives.
• Fully understand workflow, daily production goals, and number of Associates present each day.

Skills

Microsoft Office

MS Office Suite

Tools

Microsoft Excel

Job description

Amazon is seeking a Warehouse Shift Supervisor in Dammam to motivate a team and meet productivity targets, tracking attendance and workflow, and partnering with the Shift Manager to address issues as they arise.

You will support daily management of department duties, assign work to associates, conduct standups, train new staff, and help improve safety, SOPs, and KPI achievement while maintaining schedules.