Shift Operations Lead - Delivery Center (Flexible Hours)

Amazon Inc.; Dammam; On-site; SAR 120,000 - 160,000; Full time

Job summary

Amazon in Dammam is seeking an Operations Supervisor to oversee shift management at a delivery station or related facility. You will drive safety, quality, and efficiency while coordinating with frontline teams to meet customer demands.

The role requires strong communication, a proactive leadership style, and the ability to work weekends, nights, and overtime as needed. You will pair with cross-functional teams to optimize labor and processes for reliable delivery.

Qualifications

• Fluent in English and able to read/write effectively.
• Proficient with Microsoft Office products.
• High school or equivalent required.
• Flexible schedule including weekends, nights, and holidays.
• Ability to lift up to 49 pounds and stand/walk for long shifts.

Responsibilities

• Create a safe working environment by identifying safety opportunities.
• Train associates to deliver high-quality service.
• Ensure customer orders meet quality and safety guidelines.
• Provide shift-related information to frontline management and operators.
• Adjust labor allocation to meet plans and forecasts.
• Coordinate with support functions to address performance issues.
• Solve logistics challenges through data analysis and process improvements.

Skills

Communication

Ownership

Customer focus

Leadership

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amazon in Dammam is seeking an Operations Supervisor to oversee shift management at a delivery station or related facility. You will drive safety, quality, and efficiency while coordinating with frontline teams to meet customer demands.

The role requires strong communication, a proactive leadership style, and the ability to work weekends, nights, and overtime as needed. You will pair with cross-functional teams to optimize labor and processes for reliable delivery.