Operations Supervisor, AMET Operations

Afaq - Warehouse Branch (Amazon); Riyadh; On-site; SAR 89,000 - 134,000; Full time

Job summary

Afaq - Warehouse Branch (Amazon) in the Riyadh region is seeking a proactive team lead to motivate staff, manage daily duties, and meet productivity KPIs in line with company goals.

You will mentor associates, conduct briefs, track attendance, and collaborate with the Shift Manager to address issues, uphold safety standards, and continually improve workflows in a fast-paced environment.

Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience.
• Flexibility to work a flexible schedule/shift/holidays including weekends and nights.
• Ability to lift up to 49 pounds and stand/walk for long shifts (up to 12 hours).

Responsibilities

• Help support daily management of department duties.
• Assign work to associates to support workflow and daily KPIs/goals.
• Conduct standup briefs, deliver feedback, floor audits, and vehicle inspections.
• Support training and up-skilling of new associates.
• Track, report, and analyze departmental metrics and KPIs.
• Review and update SOP documents as required.
• Improve product flow through the station.
• Identify and address safety hazards and participate in safety initiatives.

Skills

Team leadership

Communication

Problem solving

Training

MS Office

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Job description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Help support daily management of department duties.
• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.
• Support in training and up-skilling new associates.
• Support with tracking, trending and reporting of departmental metrics by associates.
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals
• Tracking, reporting, maintenance of hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve flow of product through the station.
• Identify and address safety hazards within and participate in safety initiatives.
• Fully understand workflow, daily production goals, and number of Associates present each day.

A day in the life

• Lead by example.
• Role model for safe work behaviour’s
• Excellent communication skills (written & verbal).
• Meets or exceeds departmental production KPIs/goals.
• Demonstrated problem solving & analytical skills.
• Willingness to train and learn new skills.
• Coach and mentor others to succeed.
• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment.
• Able to work weekends and provide overtime support (AM & PM).
• Must be willing to work flexible schedules / shift including night shift.

Basic Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Bachelor’s degree or equivalent

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Tagged as: Fulfilment & Operations Management