Operations Supervisor

Amazon; Al-Hofuf; On-site; SAR 56,000 - 89,000; Full time

Job summary

Amazon in Saudi Arabia is seeking a Shift Supervisor to motivate a team and drive productivity in line with company goals. You will track attendance and workflow, work with the Shift Manager to identify and fix issues, and ensure daily production KPIs are met.

You will assign tasks, conduct standups, train new associates, and monitor safety while improving product flow through the station. The role requires flexibility, lifting up to 49 pounds, and 40-hour weeks with overtime.

Qualifications

• 1+ years of Microsoft Office products experience.
• Work a flexible schedule including weekends, nights, and holidays.
• Must be able to lift up to 49 pounds and stand for up to 12 hours.
• 40 hours per week with overtime as required.
• 2+ years of Microsoft Office (Word, Excel, Outlook) experience.

Responsibilities

• Help support daily management of department duties.
• Assign work to associates to support workflow and KPIs.
• Conduct standup briefs and provide feedback.
• Support training and up-skilling new associates.
• Track, trend, and report departmental metrics.
• Address safety hazards and participate in safety initiatives.
• Understand workflow and daily production goals.

Skills

Microsoft Office

Team leadership

Communication

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Tasks and Responsibilities

• Help support daily management of department duties.
• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.
• Support in training and up-skilling new associates.
• Support with tracking, trending and reporting of departmental metrics by associates.
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals
• Tracking, reporting, maintenance of hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve flow of product through the station.
• Identify and address safety hazards within and participate in safety initiatives.
• Fully understand workflow, daily production goals, and number of Associates present each day.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

• Work 40 hours/week, and overtime as required

Preferred Qualifications

• 2+ years of Microsoft Office (Word, Excel, and Outlook) experience

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