Operations Manager | Residential Compounds & Properties

AL-Khuraif | الخريّف للتشغيل والصيانة; Riyadh; On-site; SAR 122,000 - 146,000; Full time

Job summary

Al Khuraif Operations & Maintenance in Riyadh is seeking an experienced Operations Manager to lead and optimize the company’s portfolio of residential compounds and furnished residences.

You will oversee property operations, leasing coordination, facility maintenance, budgeting, and resident services, visiting sites regularly and reporting to senior management.

The role requires at least 5 years in residential property management and bilingual English/Arabic communication.

Qualifications

• Bachelor's degree in Business Administration, Real Estate Management, Operations Management, Hospitality Management, or a related field.
• Minimum 5 years of relevant experience in residential property management or real estate operations, including direct operations leadership.

Responsibilities

• Oversee daily property operations across multiple residential compounds, furnished residences, and apartment buildings to ensure efficient administration and high service standards.
• Lead and supervise property managers and multidisciplinary teams, setting performance expectations and ensuring cross-department coordination.
• Coordinate leasing and occupancy activities, monitor occupancy rates, vacancies, renewals, and property readiness.
• Oversee facility management, preventive/corrective maintenance, security, and essential services to keep properties safe and well-maintained.
• Manage operational budgets, monitor expenditures, and collaborate with finance for cost control.
• Oversee onboarding of new properties and provide operational readiness planning and staff arrangements.
• Monitor KPIs and prepare regular performance reports for senior management.

Skills

Leadership

Communication

Negotiation

Problem-solving

Budget management

Team management

Operations management

Bilingual English/Arabic

Education

Bachelor's degree

Tools

Property management systems

Job description

Industry: Residential Real Estate, Property Management, Leasing & Facility Management

Total Monthly Salary: SAR 12,000

Relevant Experience Required: Only candidates with direct experience managing residential properties or overseeing residential property operations should apply.

About the Company

Established in 2017, Al Khuraif Operations & Maintenance is a Riyadh-based company specializing in the management of residential compounds, residential complexes, furnished residences, and apartment buildings.

The company provides comprehensive services covering residential property operations, leasing and occupancy, real estate marketing, facility management, preventive and corrective maintenance, resident services, and property performance optimization. We work closely with property owners and management teams to ensure efficient operations, maintain high service standards, and enhance the residential experience.

With a growing portfolio of residential properties and new projects across Riyadh, Al Khuraif is committed to improving operational efficiency, maximizing occupancy, enhancing property visibility, preserving asset value, and delivering reliable, high-quality services to property owners and residents.

Position Overview

We are seeking an experienced and results-driven Operations Manager to lead and oversee operations across our portfolio of residential compounds and properties in Riyadh.

The Operations Manager will be responsible for ensuring efficient property operations, leading operational teams, coordinating leasing and occupancy activities, supervising facility management and maintenance services, managing operational budgets, and maintaining high standards of resident satisfaction.

The successful candidate will work closely with senior management, property managers, leasing teams, maintenance departments, and external service providers to improve operational efficiency, maintain property standards, support new property launches, and enhance the overall performance of the company's residential portfolio.

The position requires regular visits to residential properties across Riyadh to monitor operations, support on-site teams, and ensure consistent service standards.

Key Responsibilities

• Property Operations & Management: Oversee daily operations across multiple residential compounds, furnished residences, and apartment buildings, ensuring efficient administration, consistent service standards, and effective coordination between departments.
• Leasing & Occupancy Coordination: Work closely with leasing and property management teams to monitor occupancy rates, vacant units, lease renewals, and property readiness. Support initiatives to improve occupancy performance and reduce vacancy periods.
• Facility Management & Maintenance: Oversee and coordinate facility operations, preventive and corrective maintenance, security, and essential property services to ensure buildings, residential units, and shared facilities remain safe, functional, and well-maintained.
• Team Leadership & Operational Coordination: Lead and supervise property managers and multidisciplinary operational teams, establish performance expectations, monitor productivity, and ensure effective communication and accountability across departments.
• Resident Relations & Service Quality: Maintain high standards of resident services, oversee complaint resolution, support resident retention, and ensure efficient coordination of move-in, move-out, and unit handover procedures.
• Financial & Budget Management: Oversee operational budgets, monitor property-related expenditures, optimize resource allocation, and coordinate with finance and procurement teams to ensure effective cost management.
• New Projects & Property Onboarding: Oversee and coordinate the operational setup of new residential compounds and properties, including property readiness, staffing, service arrangements, and operational planning. Work closely with senior management and relevant departments to ensure smooth property launches and successful integration into the company's residential portfolio.
• Operational Performance & Reporting: Monitor key performance indicators (KPIs) covering property operations, occupancy, maintenance, resident satisfaction, and operational costs. Prepare regular performance reports, identify areas for improvement, and provide recommendations to senior management.

Qualifications & Professional Experience

• Bachelor's degree in Business Administration, Real Estate Management, Operations Management, Hospitality Management, or a related field.
• Minimum 5 years of relevant professional experience in residential property management or real estate operations, including direct experience in residential property operations and demonstrated operational leadership and team management.
• Proven ability to oversee residential compounds, furnished residences, or multiple residential properties while leading multidisciplinary teams and coordinating operations across different locations.
• Strong knowledge of property operations, leasing and occupancy management, facility maintenance coordination, and resident services.
• Experience in operational planning, budget management, cost control, and performance improvement.
• Good understanding of residential leasing practices and the Riyadh real estate market.
• Experience coordinating contractors, service providers, and operational resources while maintaining high service standards.
• Knowledge of property management standards, operational procedures, and industry best practices.
• Excellent leadership, communication, negotiation, decision-making, and problem-solving skills.
• Experience using property management systems and preparing operational performance reports.
• Fluency in both English and Arabic is mandatory, with strong written and verbal communication skills in both languages.

Preferred Qualifications

• Candidates available to join immediately or within a short notice period will be preferred.
• Previous experience managing residential compounds, furnished residences, or multiple residential properties in Saudi Arabia.
• Experience overseeing property operations and coordinating leasing, facility maintenance, and resident services.
• Experience supporting the operational setup, launch, or onboarding of new residential properties.
• Proven ability to improve operational efficiency, occupancy performance, and resident satisfaction.
• Strong understanding of the Riyadh residential property market.

Key Performance Expectations

The Operations Manager will be expected to maintain high operational standards across the company's residential property portfolio, ensuring efficient management, consistent service quality, effective team coordination, and overall property performance.

Key priorities include supporting occupancy targets, reducing vacancy periods, maintaining property and facility standards, improving resident satisfaction, and ensuring effective budget and resource management. The role also requires regular performance monitoring, accurate reporting, and continuous improvement in operational efficiency and service delivery.