Operations Lead, Ultra Fast Grocery (AMET)

Amazon; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Amazon Ultra Fast Grocery (UFG) in Saudi Arabia is seeking an Operations Lead to direct end-to-end UTR/store operations, overseeing one large site or multiple small sites within a fast-delivery framework. You will ensure adherence to policies, coach associates, report performance, and drive productivity, quality, and safety.

This role emphasizes training, 4M/5S and GEMBA audits, and close collaboration with merchants to lift operation performance.

Qualifications

• 1+ years in customer-facing, warehousing, logistics or manufacturing.
• Proficiency with Microsoft Office suite.
• Ability to analyze data and draw insights for decisions.

Responsibilities

• Managing end-to-end UTR operations for one large site or a combination of small sites.
• Meeting customer-facing metrics while maintaining safety and morale.
• Driving performance management and training plans for pickers.
• Collaborating with merchant stakeholders to improve processes and performance.
• Conducting 4M / 5S and Safety GEMBA audits daily.
• Standing in for Area Manager when needed.

Skills

Customer-facing experience

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Amazon Ultra Fast Grocery (UFG) in Saudi Arabia is seeking an Operations Lead to direct end-to-end UTR/store operations, overseeing one large site or multiple small sites within a fast-delivery framework. You will ensure adherence to policies, coach associates, report performance, and drive productivity, quality, and safety.

This role emphasizes training, 4M/5S and GEMBA audits, and close collaboration with merchants to lift operation performance.