Officer, Technical Operations

Catrion Group; Dammam; On-site; SAR 150,000 - 210,000; Full time

Job summary

Catrion Group is seeking a capable Technical Operations Manager to organize, control, and administer maintenance support, technical projects, facilities, and equipment.

You will plan staffing, maintain records, monitor certifications, generate weekly and monthly reports, and provide timely information to senior management.

The role requires strong leadership, excellent communication in English and Arabic, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Strong leadership and team management abilities.
• Excellent communication skills in English and Arabic.
• Ability to organize maintenance, projects, and facilities effectively.

Responsibilities

• Organize, control, and administer all Technical Operations activities including maintenance, projects, and facilities.
• Plan staffing requirements and provide support to achieve company goals.
• Establish effective information systems for updates, procedures, regulations, and project information.
• Ensure smooth and efficient functioning of all Technical Operations activities.
• Maintain confidentiality of management policies, technical information, and employee matters.
• Utilize and maintain office equipment and technical tools.
• Maintain and update Technical Operations statistics, performance data, and reports.
• Ensure reports are received and consolidated for stakeholders.
• Maintain filing, document-control, and information-flow for technical records and correspondence.
• Monitor certifications, permits, and authorizations for Technical Operations staff.
• Coordinate annual inventory of fixed assets and equipment with supervisors.
• Follow up on meetings, action items, and decisions involving Technical Operations leadership.
• Monitor plans, schedules, projects, and initiatives and brief senior management.
• Communicate workforce, administrative, and technical information to senior management.
• Participate in technical meetings and project briefings as required.
• Provide technical and administrative support during peak periods, emergencies, and equipment failures.

Skills

Strategic planning

Budgeting

Leadership

Bilingual communication

Organizational skills

MS Office

Resilience

Detail orientation

Tools

MS Office

Job description

Organize, control, and administer all Technical Operations activities, including maintenance support, technical projects, facilities, equipment, and related functions. Plan staffing requirements and provide the necessary support to achieve the Company's goals and objectives.

• Establish effective information and communication systems to ensure that technical updates, revised procedures, regulations, project information, and administrative instructions are communicated and implemented promptly.
• Ensure the smooth and efficient functioning of all Technical Operations activities.
• Maintain strict confidentiality regarding management policies, technical information, projects, employee matters, and other sensitive departmental issues.
• Ensure the proper utilization and maintenance of office equipment, technical tools, systems, and other departmental resources.
• Maintain and regularly update Technical Operations statistics, performance data, maintenance records, and project progress reports, keeping senior management and concerned departments informed.
• Ensure that required reports are received from all Technical Operations sections and prepare consolidated weekly and monthly reports for relevant stakeholders.
• Maintain an efficient filing, document-control, and information-flow system for technical records, drawings, manuals, maintenance documentation, and departmental correspondence.
• Monitor the validity of required technical certifications, permits, access passes, driving licences, and other authorizations for Technical Operations employees.
• Coordinate the annual inventory of fixed assets, technical equipment, tools, and capital assets with the relevant supervisors, and follow up on inventories across Technical Operations units.
• Follow up on important meetings, action items, commitments, and decisions involving Technical Operations senior management.
• Monitor Technical Operations plans, maintenance schedules, technical projects, and assigned initiatives, and regularly brief senior management on their progress.
• Communicate relevant workforce, administrative, and technical information to Technical Operations senior management to support effective decision-making.
• Participate in scheduled technical meetings, project briefings, operational coordination meetings, and other meetings as required.
• Provide technical and administrative support to operational areas during peak periods, emergencies, projects, equipment failures, and whenever required.

Skills

• trong knowledge of strategic planning, budgeting (Personnel, Operating & CAPEX), and ability to develop and execute plans aligned with organizational objectives.
• Demonstrates effective leadership, talent recognition, staff allocation, recruitment knowledge, and ability to guide and motivate teams.
• Excellent verbal and written communication skills in both English and Arabic, with strong interpersonal abilities.
• Exceptional organizational skills, attention to detail, and ability to prioritize tasks effectively to meet deadlines.
• Strong conceptual skills, strategic vision, and ability to anticipate needs and solve problems proactively.
• Proficient in MS Office applications (Word, Excel, PowerPoint & Outlook) with adaptability to new technologies and systems.
• Ability to work under pressure in demanding and fast-paced environments while maintaining emotional balance.
• Resourceful, detail-oriented, committed to organizational mission, and capable of maintaining high performance standards.