ممثل مبيعات -الدمام I Salesperson - Dammam

NICE ONE | نايس ون; Dammam; On-site; SAR 24,000 - 42,000; Full time

Job summary

NICE ONE | نايس ون in Dammam is seeking a frontline Retail Salesperson to assist customers, understand needs, and provide product information to support sales growth.

You will maintain store presentation, process transactions, and collaborate with the team to meet targets while delivering a positive shopping experience in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to understand customer needs and explain product features clearly and accurately.
• Basic numeracy and the ability to process sales transactions accurately.

Responsibilities

• Assist customers: Welcome customers, understand their needs, answer questions, and recommend suitable products.
• Drive sales: Promote products, communicate features/benefits, and contribute to sales targets.
• Provide product information: Maintain knowledge of product ranges, promotions, pricing, and policies.
• Deliver a positive customer experience: Support customers through purchasing and resolve concerns per procedures.
• Maintain product presentation: Keep shelves organized, clean, and well stocked to meet visual standards.
• Support transactions: Process purchases, returns, and exchanges according to policies and POS procedures.
• Monitor stock: Check product availability, replenish shelves, report discrepancies.
• Support promotions and campaigns: Communicate current offers and implement in-store promotions.
• Meet store standards: Follow procedures for customer service, safety, cash handling, and operations.
• Collaborate with the team: Work with colleagues to support operations and store objectives.

Skills

Customer service

Retail sales

Communication

Sales targets

Teamwork

Reliability

Arabic language

Multitasking

Fast-paced environment

Education

High school diploma or equivalent

Job description

Job Purpose

Represent the company and its products to customers in Dammam by delivering helpful, engaging service and supporting sales growth. The Salesperson builds customer relationships, understands product needs, provides accurate product information, and contributes to a positive shopping experience while meeting sales and operational standards.

Key Responsibilities & Accountabilities

1. Assist Customers: Welcome customers, understand their needs, answer questions, and recommend suitable products in a professional, customer-focused manner.

2. Drive Sales: Promote products, communicate relevant features and benefits, and contribute to individual and team sales targets.

3. Provide Product Information: Maintain current knowledge of product ranges, availability, promotions, pricing, and company policies to provide accurate guidance.

4. Deliver a Positive Customer Experience: Support customers throughout the purchasing process, handle inquiries courteously, and help resolve concerns in line with company procedures.

5. Maintain Product Presentation: Keep sales areas organized, clean, and well stocked, and ensure products and displays meet visual merchandising standards.

6. Support Transactions: Process purchases, payments, returns, and exchanges accurately in accordance with company policies and point-of-sale procedures.

7. Monitor Stock: Check product availability, replenish shelves as needed, and report low stock, damaged items, or discrepancies to the appropriate team.

8. Support Promotions and Campaigns: Communicate current offers to customers and help implement in-store promotions and sales activities.

9. Meet Store Standards: Follow company procedures for customer service, safety, loss prevention, cash handling, and store operations.

10. Collaborate with the Team: Work with colleagues and supervisors to support daily operations, share customer feedback, and help achieve store objectives.

Required Qualifications

• High school diploma or equivalent is preferred.
• Previous experience in retail sales, customer service, or a related role is preferred.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Ability to understand customer needs and explain product features clearly and accurately.
• Basic numeracy and the ability to process sales transactions accurately.
• Ability to work toward sales targets and contribute positively to team performance.
• Strong organizational skills, attention to detail, and reliability.
• Ability to work in a fast-paced retail environment and manage multiple customer requests.
• Professional, approachable, and proactive manner when interacting with customers and colleagues.
• Flexibility to work shifts, weekends, and holidays according to business needs.
• Fluency in Arabic is preferred; English communication skills are an advantage.