Manager Operational Readiness

Qiddiya | القدية; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading entertainment venture in Riyadh is seeking an experienced Manager - Operational Readiness. This critical role involves developing operational plans, collaborating across departments to ensure project readiness, and enhancing service delivery. The ideal candidate will hold a Bachelor's degree and have over 7 years of operational management experience. Comprehensive benefits package offered.

Benefits

Comprehensive benefits package

Qualifications

• 7+ years of experience in operational management or readiness roles.
• Strong ability to strategize and execute operational readiness initiatives.

Responsibilities

• Develop operational readiness plans for projects.
• Collaborate with departments to meet operational requirements.
• Conduct assessments of operational readiness and identify gaps.
• Design and oversee staff training programs for excellence.
• Create KPIs to monitor operational effectiveness.
• Identify and mitigate operational risks.

Skills

Operational management

Strategic planning

Collaboration

KPI monitoring

Risk assessment

Education

Bachelor's degree in Business Management, Operations, or related field

Job description

Qiddiya Investment Company is excited to announce an opening for the position of Manager - Operational Readiness. In this critical role, you will be responsible for ensuring that all operational aspects of our ambitious projects are ready for successful implementation. This includes strategizing, planning, and executing operational readiness initiatives that align with our goal of delivering world-class entertainment and leisure experiences.

Key Responsibilities

• Develop comprehensive operational readiness plans for new and existing projects, ensuring alignment with organizational goals and timelines
• Work collaboratively with different departments, including project management, design, and HR, to ensure all operational requirements are met before the launch
• Conduct detailed assessments of operational readiness, identifying gaps and recommending solutions to enhance service delivery
• Design, implement, and oversee staff training programs aimed at equipping teams with the skills required for operational excellence
• Create and monitor key performance indicators (KPIs) to assess operational effectiveness and readiness, providing regular updates to senior management
• Identify potential operational risks and develop mitigation strategies to ensure smooth project rollouts
• Foster a customer-focused culture among staff to ensure high standards of guest experience are met and exceeded
  
  

Requirements

• A bachelor's degree in Business Management, Operations, or a related field
• Minimum of 7 years of experience in operational management or readiness roles
  
  

Benefits

Comprehensive benefits package