Luxury Retail Team Leader: Elevate Client Experience

LVMH; Riyadh; On-site; SAR 250,000 - 380,000; Full time

Job summary

Tiffany & Co. in Riyadh is seeking a Team Manager to support the Store Manager in leading, developing and supporting the sales, operations and security teams to meet and exceed commercial targets and elevate the Tiffany store experience.

You will be a dynamic, attentive, inspiring leader who mentors staff and delivers unmatched client service. As a guest experience manager, you will coach the team on delivering Tiffany Touch moments, deepen client relationships, drive KPI achievement, and ensure

Qualifications

• Minimum 5 years of sales management experience within retail or luxury retail.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours including nights, weekends and holidays.
• Strong oral and written communication skills; brand recognition and market penetration.

Responsibilities

• Coach and support the sales and operations to meet/exceed commercial targets.
• Lead and coach on client feedback to elevate the Tiffany experience.
• Provide management presence on the sales floor and ensure Tiffany client experience expectations are met.
• Optimize hospitality and store amenities to create unique experiences.
• Drive client development and KPI achievement.

Skills

Leadership

Sales management

Client relationships

Communication

Time management

Education

University degree

Tools

Microsoft Office

POS system

Job description

Tiffany & Co. in Riyadh is seeking a Team Manager to support the Store Manager in leading, developing and supporting the sales, operations and security teams to meet and exceed commercial targets and elevate the Tiffany store experience.

You will be a dynamic, attentive, inspiring leader who mentors staff and delivers unmatched client service. As a guest experience manager, you will coach the team on delivering Tiffany Touch moments, deepen client relationships, drive KPI achievement, and ensure