Operations Coordinator - Riyadh - Saudi National

LVMH Group; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Job summary

Tiffany & Co. Riyadh boutique is seeking an Operations Coordinator to manage client repairs, servicing orders and correspondence, delivering a personalized Tiffany experience.

You will support client requirements with product knowledge, proactive follow-up, and coordination with colleagues while working within a luxury retail environment. Arabic and English bilingualism and a minimum of 2 years in similar role are required.

Qualifications

• A minimum of 2 years experience in a similar role within a luxury retail or client-focused environment.
• Excellent communications skills – both verbal and written. Must be bilingual, Arabic and English.
• Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.
• Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays

Responsibilities

• Ensure all repairs and service (engraving, etching, embossing) orders are entered, monitored and completed.
• Provide the highest standard of client follow-up to support the development of client relationships.
• Meet and consult with appointment clients and walk-in clients.
• Ensure all client enquiries via phone, post and email are responded to.
• Fulfill any client order requests, including the transaction process and shipping.

Skills

Arabic

English

Communication Skills

Client Relations

Job description

Operations Coordinator - Riyadh - Saudi National

To have a career with Tiffany & Co. makes you a special partof the story ofan iconicbrand that has evolved over 183 extraordinary years.

Ourboutique in Riyadh is looking for passionate and customer focused Operations Coordinator to join the team. As our new Operations Coordinator, you will perform all aspects of client services within the boutique that relate to client repairs, servicing orders and client correspondence. You will support client requirements with your product knowledge, proactive follow up, and ensure each client receives a personalised Tiffany experience.

Your role in the Tiffany Legacy.

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding.

Responsibilities include, but are not limited to:

• Ensure all repairs and service (engraving, etching, embossing) orders are entered, monitored and completed.
• Provide the highest standard of client follow-up to support the development of client relationships.
• Meet and consult with appointment clients and walk-in clients.
• Ensure all client enquiries via phone, post and email are responded to.
• Fulfill any client order requests, including the transaction process and shipping.

In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts.

Blue Box. White Ribbon. That’s a wrap.

To be the next OperationsCoordinator to join ourteam, you will have:

• A minimum of 2 years experience in a similar role within a luxury retail or client-focused environment.
• Excellent communications skills – both verbal and written. Must be bilingual, Arabic and English.
• Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.
• Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.