Learning & Development Specialist

ALBAIK Food Systems Co.; Saudi Arabia; On-site; SAR 60,000 - 120,000; Full time

Job summary

ALBAIK Food Systems Co. is seeking a Learning & Development Specialist to join our corporate team.

The role involves designing learning programs, developing training content, and delivering online and on-site training for corporate and restaurant teams. Key responsibilities include identifying training needs, designing curricula, developing assessments and certifications, and preparing materials, trainer guides, and eLearning storyboards.

Qualifications

• Bachelor's degree in Translation, Languages, Hospitality, or a related field.
• 3+ years of experience in learning and development.
• Experience in instructional design, curriculum development, training content, and eLearning.
• Knowledge of competency mapping, assessments, and certification programs.
• Strong training delivery, coaching, communication, and presentation skills.
• Proficiency in Microsoft Office and eLearning tools; AI tools for learning.
• Food service or QSR sector experience with restaurant training preferred.
• Proficiency in multiple languages (Arabic, English, Urdu, or others).

Responsibilities

• Identify training needs and the skills required for different roles.
• Design curricula, learning journeys, and training programs.
• Develop assessments and certification programs to measure knowledge and skills.
• Prepare training materials, trainer guides, participant workbooks, and eLearning storyboards.
• Create practical job aids and training tools based on SOPs.
• Update learning materials to reflect changes in business needs and standards.
• Deliver online and on-site courses, workshops, and training sessions.
• Provide field training and coaching for restaurant teams.
• Follow up on training results and identify areas for improvement.
• Ensure training covers operating procedures, quality requirements, and compliance standards.

Skills

Instructional design

Curriculum development

Training delivery

Coaching

Communication

Presentation

Multilingual communication

Education

Bachelor's degree in Translation, Languages, Hospitality, or a related field

Tools

eLearning tools

AI learning tools

Microsoft Office

Job description

We are looking for a Learning & Development Specialist to join our corporate team. the role includes designing learning programs, developing training content and delivering online and on-site training for corporate and restaurant teams.

Key Responsibilities:

• Identify training needs and the skills required for different roles.
• Design curricula, learning journeys, and training programs.
• Develop assessments and certification programs to measure employee knowledge and skills.
• Prepare training materials, trainer guides, participant workbooks, and eLearning storyboards.
• Create practical job aids and training tools based on standard operating procedures.
• Update learning materials to reflect changes in business needs and operational standards.
• Deliver online and on-site courses, workshops, and training sessions.
• Provide field training and practical coaching for restaurant teams.
• Follow up on training results and identify areas for performance improvement.
• Ensure restaurant training covers operating procedures, quality requirements, and compliance standards.

Qualifications:

• Bachelor's degree in Translation, Languages, Hospitality, or a related field.
• More than 3 years of relevant experience in learning and development.
• Experience in instructional design, curriculum development, training content, and eLearning.
• Knowledge of competency mapping, assessments, and certification programs.
• Strong training delivery, coaching, communication, and presentation skills.
• Proficiency in Microsoft Office and experience using eLearning development tools and AI tools for learning.
• Previous experience in the food service or QSR sector is preferred with restaurant field training and coaching, with knowledge of restaurant operations and quality standards is preferred.
• Proficiency in multiple languages such as Arabic, English, Urdu, or other languages is preferred.