Lead Jeweler & Technical Operations Lead

Richemont; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Richemont in Riyadh region seeks a capable professional to manage a team of technicians and jewelers across brands, providing daily support and active engagement in technical tasks. You will operate and optimize complex machinery to boost quality and productivity, while ensuring customer service excellence and strong teamwork.

You will oversee store operations, handle routine maintenance, and uphold safety and environmental policies.

Qualifications

• Post-secondary non-tertiary education is required.
• Ability to work independently as an experienced practitioner.
• Some managerial experience is a plus, with focus on technical expertise.

Responsibilities

• Lead a team of technicians and jewelers in daily operations.
• Operate and fine-tune complex machinery and systems.
• Oversee store department day-to-day operations and act as a work leader.
• Diagnose and troubleshoot equipment for repairs and preventive maintenance.
• Deliver strong customer service and identify opportunities for new business.
• Manage inventory control following established procedures.
• Adhere to health, safety, and environmental policies and training.
• Develop understanding of organizational policies and codes of conduct.
• Continuously enhance technical and process skills through training and coaching.

Skills

Team leadership

Technical jewelry

Diagnostics

Customer service

Preventive maintenance

Education

Post-secondary non-tertiary education

Job description

Richemont in Riyadh region seeks a capable professional to manage a team of technicians and jewelers across brands, providing daily support and active engagement in technical tasks. You will operate and optimize complex machinery to boost quality and productivity, while ensuring customer service excellence and strong teamwork.

You will oversee store operations, handle routine maintenance, and uphold safety and environmental policies.