ITSM Solutions Sales Specialist | Enterprise IT

Alnafitha IT; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Alnafitha IT in Saudi Arabia is seeking a dedicated Solution Sales Specialist - ITSM to drive IT service management solutions with major clients. You will build long-term relationships, identify needs, and present ITSM solutions to meet client objectives.

The role requires at least five years in enterprise sales, CRM proficiency, and a customer-centric approach. You will coordinate cross-functional teams, meet sales targets, and contribute to growth in a fast-paced environment.

Qualifications

• Bachelor’s degree in Computer Science or Business Administration (equivalent) or higher.
• ITIL Foundation (preferred) and inbound sales experience.
• 5+ years in enterprise sales or related positions.
• Sales experience in ITSM domains and related services.

Responsibilities

• Maintain and expand existing customers by building long-term relationships.
• Meet targets for profitable sales growth in the assigned product line.
• Lead demand-generating activities in the assigned market for ITSM solutions.
• Establish productive relationships with key personnel in customer accounts.
• Coordinate involvement of company resources to meet objectives and expectations.
• Proactively assess and validate customer needs; lead solution development.
• Prepare weekly, monthly, quarterly and annual forecasts and reports.

Skills

Enterprise sales

CRM software

Account management

Negotiation skills

Customer-centric

Education

Bachelor’s degree in Computer Science or Business Administration (equivalent)

Tools

Microsoft Office

ERP systems

Job description

Alnafitha IT in Saudi Arabia is seeking a dedicated Solution Sales Specialist - ITSM to drive IT service management solutions with major clients. You will build long-term relationships, identify needs, and present ITSM solutions to meet client objectives.

The role requires at least five years in enterprise sales, CRM proficiency, and a customer-centric approach. You will coordinate cross-functional teams, meet sales targets, and contribute to growth in a fast-paced environment.