IT Technical Manager - Lead

Emtmeta; Riyadh; On-site; SAR 360,000 - 520,000; Full time

Benefits offered by this job

Competitive salary and incentives

PD and certification support

Collaborative team culture

Work with cutting-edge technology

All Saudi Labor Law-mandated benefits

Job summary

EMT in Riyadh is seeking an IT Technical Lead to support the sales team by delivering tailored technology solutions and acting as the technical bridge between sales and clients.

The role requires strong knowledge of enterprise IT infrastructure, cloud, cybersecurity, and excellent communication skills, with occasional travel to meet clients and participate in events.

Qualifications

• Bachelor's or Master's degree in CS/IT/Engineering.
• Experience in pre-sales, post-sales, and client-facing IT roles.
• Strong knowledge of enterprise IT infrastructure, networking, cloud, cybersecurity.

Responsibilities

• Collaborate with the sales team to understand customer requirements and propose suitable technology solutions.
• Deliver technical presentations, product demonstrations, and PoCs to prospective clients.
• Respond to RFIs, RFPs, and other technical documentation as part of the sales process.
• Assess customer infrastructure, workflows, and IT needs to recommend appropriate solutions.
• Preparing proposals, including solution design, architecture, and configuration.
• Be technical advisor and advocate for clients throughout the pre-sales and post-sales process.
• Work with internal technical teams to ensure solution feasibility and alignment with client expectations.
• Stay current with industry trends, new technologies, and competitor offerings.
• Attend client meetings, trade shows, and networking events as required.

Skills

Excellent communication

Presentation skills

Team leadership

Problem-solving

Willingness to travel

Education

Bachelor's or Master's degree

Tools

Salesforce

ZOHO CRM

Proposal tools

Job description

Riyadh, Saudi Arabia | Posted on 11/25/2025

Founded in Australia 36 years ago, EMT has built its reputation around emerging technologies and the distribution of IT, cybersecurity, and educational solutions. With a global presence, including offices in Dubai, United Arab Emirates, our core focus areas include IT Asset Management (ITAM), Operational Technology (OT) and IT management, as well as cybersecurity.

Job Description

Job Title: IT Technical Manager - Lead

Reports To: GM KSA

Location: Riyadh

Employment Type: Full-Time

Position Summary:

We are looking for a proactive and knowledgeable IT Technical Lead to support our sales team in delivering tailored technology solutions to clients. This role acts as the technical bridge between our sales team and prospective clients, ensuring our IT products and services meet the customer’s needs and business objectives.

Key Responsibilities:

• Collaborate with the sales team to understand customer requirements and propose suitable technology solutions.
• Deliver engaging technical presentations, product demonstrations, and proof of concepts (PoCs) to prospective clients.
• Respond to Request for Information (RFIs), Request for Proposals (RFPs), and other technical documentation as part of the sales process.
• Assess customer infrastructure, workflows, and IT needs to recommend appropriate solutions.
• Preparing proposals, including solution design, architecture, and configuration.
• Be technical advisor and advocate for clients throughout the pre-sales and post- sales process.
• Work with internal technical teams to ensure solution feasibility and alignment with client expectations.
• Stay current with industry trends, new technologies, and competitor offerings.
• Attend client meetings, trade shows, and networking events as required.

Preferred Qualifications:

• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Cisco CCNA/CCNP, or CompTIA certifications.
• Experience with CRM systems (e.g., Salesforce, ZOHO CRM) and proposal tools.

What We Offer:

• Competitive salary and performance-based incentives
• Continuous professional development and certification support
• Collaborative and supportive team culture
• Opportunities to work with cutting-edge technology and enterprise clients

Required Qualifications & Skills:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
• Proven experience in a technical pre-sales, post-sales and support, technical project delivery, solutions architect, or similar client-facing IT role.
• Strong knowledge of enterprise IT infrastructure, networking, cloud solutions (e.g., AWS, Azure), cybersecurity, and/or software systems.
• Excellent communication and presentation skills.
• Ability to simplify complex technical information for non-technical stakeholders.
• Strong problem-solving and analytical thinking abilities.
• Willingness to travel occasionally to meet clients or attend events.
• Ability to lead and inspire a team of technical engineers and consultants.

• Competitive salary and performance-based incentives
• Continuous professional development and certification support
• Collaborative and supportive team culture
• Opportunities to work with cutting-edge technology and enterprise clients
• All allowances Mandatory by Saudi Labor Law