IT Support Specialist: Helpdesk & Systems Optimizer

Join Solutions; Dammam; On-site; SAR 111,600 - 167,400; Full time

Job summary

A tech solutions provider in Dammam is seeking an IT Support Specialist to provide technical assistance to staff. This role involves ensuring optimal use of hardware/software, enhancing system performance, and advising on IT equipment upgrades. Candidates should have an IT background, be proficient in English, and either be fresh graduates or unemployed for over 3 months. Male candidates residing in Dammam or those willing to relocate are encouraged to apply.

Qualifications

• Must have a background in IT.
• Fresh graduates or those out of work for more than 3 months are welcome.
• Males Only.

Responsibilities

• Consult with IT managers and departments as required.
• Provide IT assistance to staff and customers.
• Train end-users on hardware and software functionality.
• Resolve logged errors in a timely manner.
• Monitor hardware, software, and system performance metrics.
• Update software and upgrade hardware and systems.
• Maintain databases and ensure system security.
• Document processes and perform diagnostic tests.
• Keep track of technological advancements in IT support.

Skills

IT background

Technical support ability

English proficiency

Education

Bachelor's degree or Technical Diploma in computer science or IT

Job description

A tech solutions provider in Dammam is seeking an IT Support Specialist to provide technical assistance to staff. This role involves ensuring optimal use of hardware/software, enhancing system performance, and advising on IT equipment upgrades. Candidates should have an IT background, be proficient in English, and either be fresh graduates or unemployed for over 3 months. Male candidates residing in Dammam or those willing to relocate are encouraged to apply.