IT Support

Join Solutions; Dammam; On-site; SAR 111,600 - 167,400; Full time

Job summary

A tech solutions provider in Dammam is seeking an IT Support Specialist to provide technical assistance to staff. This role involves ensuring optimal use of hardware/software, enhancing system performance, and advising on IT equipment upgrades. Candidates should have an IT background, be proficient in English, and either be fresh graduates or unemployed for over 3 months. Male candidates residing in Dammam or those willing to relocate are encouraged to apply.

Qualifications

• Must have a background in IT.
• Fresh graduates or those out of work for more than 3 months are welcome.
• Males Only.

Responsibilities

• Consult with IT managers and departments as required.
• Provide IT assistance to staff and customers.
• Train end-users on hardware and software functionality.
• Resolve logged errors in a timely manner.
• Monitor hardware, software, and system performance metrics.
• Update software and upgrade hardware and systems.
• Maintain databases and ensure system security.
• Document processes and perform diagnostic tests.
• Keep track of technological advancements in IT support.

Skills

IT background

Technical support ability

English proficiency

Education

Bachelor's degree or Technical Diploma in computer science or IT

Job description

We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

Responsibilities:

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and customers.
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. as well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.

Qualifications:

• Must have IT background.
• Very Good in English Language.
• Fresh Grad or Out of work for more than 3 months.
• Males Only.
• Dammam Residents or who can relocate.

Requirements:

• A bachelor's degree or Technical Diploma in computer science, information technology, or similar.
• 0 - 2 years of experience as an IT support.
• Exceptional ability to provide technical support and resolve queries.