IT Systems & Security Support Specialist

Join Solutions; Al Khobar; On-site; SAR 67,000 - 112,000; Full time

Job summary

A tech company in Saudi Arabia is seeking an IT support specialist to provide technical assistance and ensure optimal use of hardware and software technologies. Responsibilities include resolving IT issues, training end-users, and monitoring system performance. The ideal candidate should possess a bachelor's degree in a relevant field, have the ability to provide effective technical support, and be familiar with helpdesk software. Additional requirements include being a Saudi national and having a keen interest in the latest IT trends.

Qualifications

• Saudi national required.
• Ability to determine IT needs and train users.
• Experience in documenting processes.

Responsibilities

• Provide technical assistance to staff and customers.
• Consult with IT managers as needed.
• Document processes and perform diagnostic tests.

Skills

Technical support expertise

Ability to train end-users

Proficiency in IT helpdesk software

Knowledge of database maintenance

Monitoring performance metrics

Technical innovation knowledge

Education

Bachelor's degree in computer science or related

Job description

A tech company in Saudi Arabia is seeking an IT support specialist to provide technical assistance and ensure optimal use of hardware and software technologies. Responsibilities include resolving IT issues, training end-users, and monitoring system performance. The ideal candidate should possess a bachelor's degree in a relevant field, have the ability to provide effective technical support, and be familiar with helpdesk software. Additional requirements include being a Saudi national and having a keen interest in the latest IT trends.