IT & Digital Transformation Manager

Client of Aroma City Group; Riyadh; On-site; SAR 180,000 - 360,000; Full time

Job summary

Aroma City Group is seeking an IT leader to oversee the technology backbone for a luxury residential/hospitality development in Riyadh. The role drives enterprise systems, cybersecurity governance, and smart-building initiatives to enhance guest and resident experiences.

The candidate will coordinate PMS/ERP/CRM/CAFM/BMS implementations, lead digital transformation, and manage vendor relationships, SLAs, and budgets. Saudi/GCC exposure is preferred.

Qualifications

• Bachelor's degree in IT or related discipline; certifications preferred.
• 2) 8–12 years of progressive IT leadership and project delivery.
• 3) Experience with residential compounds or hospitality is preferred.
• 4) Saudi/GCC exposure is advantageous.

Responsibilities

• Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity.

Skills

IT leadership

Project delivery

Systems integration

Cybersecurity governance

Vendor management

Education

Bachelor's degree in IT or related discipline

Job description

Key Responsibilities

• IT Operations & Infrastructure: Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity.
• Enterprise & Property Systems: Coordinate the selection, implementation, and integration of PMS, ERP, CRM, CAFM, BMS, and hospitality point-of-sale platforms.
• Cybersecurity & Governance: Enforce data security controls, protect guest/resident privacy, and ensure strict compliance with Saudi PDPL and industry standards.
• Digital Transformation & Automation: Streamline front-of-house and back-of-house workflows, evaluate practical AI/automation use cases, and deliver operational dashboards.
• Smart Community & Guest Experience: Drive smart-building initiatives (IoT, access control, energy management) and deliver self-service resident/guest portals and mobile apps.
• Vendor & Budget Oversight: Technology vendors, SLAs, licensing, procurement, and department OPEX/CAPEX budgets.

Qualifications & Experience

• Bachelor's degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred).
• 8-12 years of progressive IT leadership, project delivery, and systems integration experience.
• Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage.