Job Description
The successful candidate will be a key member of the Owner s IT and Telecom Infrastructure team responsible for overseeing the operation maintenance performance and continuous improvement of the Project mission-critical Data Center and Telecom systems The role requires strong technical expertise leadership capabilities and experience managing complex infrastructure operations within large-scale transportation or public infrastructure environments.
Key Roles and Responsibilities
- Lead and oversee the operation maintenance and lifecycle management of the Riyadh Bus Project s Data Center and Telecom infrastructure ensuring high availability reliability and operational excellence
- Act as the Owner s representative for all IT and Telecom operational matters ensuring compliance with contractual obligations project requirements and industry best practices
- Manage supervise and provide technical direction to the IT and Telecom Operations amp Maintenance O amp M Contractor ensuring services are delivered in accordance with agreed Service Level Agreements SLAs and Key Performance Indicators KPIs
- Lead a multidisciplinary team of specialists engineers inspectors and technical experts responsible for monitoring and auditing the performance of IT and Telecom assets and associated maintenance activities
- Establish and implement performance management frameworks monitoring tools KPI dashboards and reporting mechanisms to measure contractor effectiveness and system performance
- Ensure proactive maintenance strategies are implemented to maximize system availability minimize downtime and improve asset reliability
- Monitor and manage telecom systems including fiber optic networks communication infrastructure WAN LAN networks wireless systems CCTV passenger information systems and other operational technologies supporting public transport services
- Oversee Data Center operations including servers storage systems virtualization platforms backup and disaster recovery solutions and network infrastructure
- Ensure compliance with all applicable cybersecurity regulations standards and policies within the Kingdom of Saudi Arabia including risk management vulnerability assessments incident response and security audits
- Coordinate with internal stakeholders contractors consultants and government authorities to ensure seamless operation and integration of IT and Telecom systems
- Review and approve maintenance plans technical reports operational procedures and asset management documentation
- Identify operational risks and develop mitigation strategies to ensure business continuity and uninterrupted transport services
- Support future technology upgrades system enhancements and digital transformation initiatives across the project
Qualifications and Education
- Bachelor's Degree in Electronics Engineering, Telecommunications Engineering, Computer Engineering, Information Technology, or a related engineering discipline.
- Professional certifications in Data Center Management, Telecommunications, Network Infrastructure, Cybersecurity, or Project Management are considered a strong advantage.
- Minimum 15 years of progressive experience in the design, operation, maintenance, and management of Data Centers and Telecom Infrastructure within large and complex environments.
- Demonstrated experience managing major infrastructure, transportation, smart city, or public-sector projects.
- Strong understanding of Data Center technologies, network architectures, telecom systems, and operational support environments.
- Sound knowledge of cybersecurity frameworks, regulations, and compliance requirements applicable in the Kingdom of Saudi Arabia.
- Experience within public transportation, metro, bus, rail, airport, or similar transit projects is highly desirable.
Mandatory Skills and Competencies
- Strong contract and vendor management experience, including performance monitoring and enforcement of contractual obligations.
- Proven leadership and team management skills with the ability to lead multidisciplinary technical teams.
- Excellent analytical and problem-solving abilities with a data-driven decision-making approach.
- Strong attention to detail and commitment to operational excellence.
- Ability to establish and monitor KPIs, SLAs, and performance metrics.
- Excellent stakeholder management, communication, and reporting skills.
- Strong knowledge of asset management and maintenance best practices.
- Effective risk management and business continuity planning capabilities.
- Excellent written and verbal communication skills in English.
- Arabic language proficiency would be considered an added advantage.
Preferred Experience
- Experience in Bus Rapid Transit (BRT), Metro, Rail, Smart Mobility, or Intelligent Transportation Systems (ITS).
- Familiarity with international standards and best practices related to Data Centers, Telecommunications, Cybersecurity, and Public Transport Infrastructure.