IT Administrator Change Management

Albawani | البواني; Riyadh; On-site; SAR 80,000 - 110,000; Full time

Job summary

Albawani | البواني is seeking an IT Administrator – Change Management to support IT Change Management activities by coordinating change requests, maintaining change records, and ensuring governance alignment across projects and operations. The role focuses on maintaining accurate change documentation and liaising with IT and business stakeholders in a fast-paced environment.

The candidate will assist in CAB reviews, prepare required documentation, monitor compliance with governance policies, and

Qualifications

• Knowledge of IT Change Management concepts and ITSM.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
• Fresh graduates are encouraged to apply.

Responsibilities

• Maintain change registers and ensure change records are complete and up to date.
• Support the end-to-end lifecycle of IT change requests, including logging, tracking, review, and closure.
• Coordinate change activities with IT teams and business stakeholders.
• Assist in scheduling and monitoring change implementation activities.
• Prepare documentation and materials required for Change Advisory Board (CAB) reviews and approvals.
• Monitor compliance with IT Change Management policies and governance requirements.
• Prepare periodic reports, dashboards, and performance metrics related to change activities.
• Support post-implementation reviews and continuous improvement initiatives.

Skills

ITSM knowledge

Organizational skills

Communication skills

Problem-solving

Education

Bachelor's Degree in Information Technology

Tools

Excel

PowerPoint

Job description

Albawani is one of the leading construction and contracting companies in Saudi Arabia. Established in 1991, the company has grown from a small civil works contractor into a major diversified group with operations across construction, infrastructure, engineering, water and power, and industrial services. Headquartered in Riyadh, Albawani is recognized for delivering large-scale commercial, healthcare, educational, and government projects throughout the Kingdom. Albawani is known for its strong commitment to quality, safety, and innovation, holding several international ISO certifications and a Class-1 contractor ranking in Saudi Arabia.

Job Title: IT Administrator – Change Management

Role Purpose:

To support IT Change Management activities by coordinating change requests, maintaining change records, facilitating review and approval processes, monitoring implementation activities, and ensuring compliance with IT governance and change management procedures to minimize business disruption and support successful project and operational outcomes.

Key Duties & Responsibilities:

• Maintain change registers and ensure change records are complete and up to date.


• Support the end-to-end lifecycle of IT change requests, including logging, tracking, review, and closure.


• Coordinate change activities with IT teams and business stakeholders.


• Assist in scheduling and monitoring change implementation activities.


• Prepare documentation and materials required for Change Advisory Board (CAB) reviews and approvals.


• Monitor compliance with IT Change Management policies and governance requirements.


• Prepare periodic reports, dashboards, and performance metrics related to change activities.


• Support post-implementation reviews and continuous improvement initiatives.

Job Requirements:

• Bachelor's Degree in Information Technology.


• Fresh graduates are encouraged to apply.


• Knowledge of IT Change Management concepts and IT Service Management (ITSM).


• Strong organizational, communication, and problem-solving skills.


• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.