INTERNAL ACCOUNT SUPPORT

Belden; Riyadh; On-site; SAR 133,920 - 200,880; Full time

Job summary

Belden is seeking an Internal Account Support professional based in Riyadh or Al Khobar, Saudi Arabia. This full-time position is aimed at providing timely responses to customer inquiries and facilitating promotional pricing strategies. Ideal candidates will have a Bachelor's Degree, experience in customer-facing roles, and proficiency in Arabic and English.

The role emphasizes excellent communication, flexibility, and a proactive work ethic within a dynamic industrial environment.

Qualifications

• Holds a Bachelor's Degree or has work experience in a customer-facing job in an industrial environment.
• Excellent written and verbal communication skills.
• Demonstrates flexibility and proactivity in a fast-paced work environment.

Responsibilities

• Respond to customer requests/enquiries for pricing and delivery information.
• Facilitate sending pricing promotions and special discounts to accounts.
• Promote new product introductions and provide basic training to key accounts.
• Provide input to business units for customer requirements.
• Enter quotations and suggest improvements in sales practices.

Skills

Excellent communication skills

Ability to work in a fast-paced environment

Fluency in Arabic

Fluency in English

Education

Bachelor's Degree or equivalent experience

Tools

CRM systems (Salesforce, SAP)

Job description

INTERNAL ACCOUNT SUPPORT

Place: Al Khobar or Riyadh, Saudi Arabia
Type: Full-time / Permanent
Level: Mid-level

You will make an impact in the following way:

• Respond in a timely manner to all customers' requests/enquiries for standard information such as pricings and delivery time, sample requests, through phone and email.
• Facilitate with sending pricing promotion to accounts driven by account managers, special discounts to increase booking/billing at the end of the month or the quarter.
• Promote and offer new product introduction and basic training to key accounts and key channel where required by account managers.
• Providing fact based input to Business Units to help specify new customer requirements and successfully define customer and vertical market solution propositions that add quantifiable value for the customer.
• Entering quotation for specials and send this quote to the requester. Identify where improvement is needed in sales practices and make suggestions for improvements.

What you will bring:

• Education and Professional Experience: You hold a Bachelor's Degree or have work experience in a customer-facing job in an industrial environment. Experience of working with CRM (Salesforce, SAP) is advantageous.
• Communication skills: You demonstrate excellent communication skills, both verbally and in writing.
• Flexibility and Proactivity: you have the ability to work successfully in a fast paced work environment; You demonstrate a pro‑active and pragmatic approach.
• Languages: Fluency in Arabic and English is a must.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.