INTERNAL ACCOUNT SUPPORT

Belden, Inc; Riyadh; On-site; SAR 40,000 - 60,000; Full time

Job summary

Belden, Inc is looking for an Internal Account Support professional based in Riyadh, Saudi Arabia. This full-time position requires a Bachelor’s Degree or equivalent work experience in a customer-facing role, along with fluency in Arabic and English.

The successful candidate will respond to customer inquiries, handle pricing information, and promote new products while collaborating closely with account managers. Excellent communication skills and the ability to work in a fast-paced environment are essential.

Your efforts will significantly contribute to our customer relations and overall business success.

Qualifications

• Bachelor's Degree or equivalent experience in a customer-facing role.
• Experience with CRM systems is advantageous.
• Excellent communication skills in both Arabic and English.

Responsibilities

• Respond to customer requests and inquiries.
• Send pricing or promotional information.
• Promote new product introductions and training.
• Provide input to Business Units on customer requirements.
• Enter quotations for specials.
• Identify improvements in sales practices.

Skills

Excellent verbal and written communication skills

Flexibility and proactivity

Customer-facing role experience

Fluency in Arabic and English

Education

Bachelor's Degree or equivalent work experience

Tools

CRM systems (Salesforce, SAP)

Job description

Overview

Propel your career at Belden where innovation creates possibilities for our people, our customers and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business, creating value in the world around us. Together we are shaping the future of digitization and paving the way for the next generation of innovation.

Position Title: INTERNAL ACCOUNT SUPPORT

Location: Al Khobar or Riyadh, Saudi Arabia

Type: Full-time, Permanent

Level: Mid-level

Responsibilities

• Respond in a timely manner to all customer requests and inquiries for standard information such as pricing and delivery time.
• Send pricing or promotional information from accounts driven by account managers, and provide special discounts to increase booking billing at the end of the month or quarter.
• Promote and offer new product introductions and basic training to key accounts and key channels as required by account managers.
• Provide fact‑based input to Business Units to help specify new customer requirements and successfully define customer and vertical market solution propositions that add quantifiable value for the customer.
• Enter quotations for specials and send the quote to the requester.
• Identify where improvement is needed in sales practices and make suggestions for improvements.

Qualifications

• Education & Experience: Bachelor’s Degree or equivalent work experience in a customer‑facing role in an industrial environment. Experience with CRM systems (Salesforce, SAP) is advantageous.
• Communication skills: Excellent verbal and written communication skills.
• Flexibility & Proactivity: Ability to work successfully in a fast‑paced environment, with a proactive and pragmatic approach.
• Languages: Fluency in Arabic and English is a must.

Other Information

This statement is intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.