Human Resources (HR) Manager

Webook; Riyadh; On-site; SAR 420,000 - 660,000; Full time

Job summary

Webook, Saudi Arabia's leading event ticketing and experiences platform, seeks an experienced HR Manager to partner with leaders and drive strategic people initiatives. Reporting to the HR Director, you will shape people strategy across organizational development, HR business partnering, talent management, learning and development, and HR operations.

You will lead performance management, design job architectures, oversee governance, ensure Saudi Labor Law compliance, and align workforce plans

Qualifications

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 7+ years of experience in Performance Management, Organization Development, and Talent Management.
• Hands-on expertise in designing performance systems, job architecture, competencies, and career frameworks.
• Proven ability to influence senior stakeholders and drive change.
• Strong analytical, structuring, and problem-solving skills.
• Excellent communication and interpersonal skills; excellent English skills.
• Excellent organizational and time management skills with the ability to manage multiple tasks and priorities effectively.
• Certified KPI Professional (C-KPI) certification is highly preferred; OD or Talent Management certifications (CIPD, SHRM, etc.) are a plus.
• Experience in tech, digital, or services-based organizations is a plus.

Responsibilities

• Lead day-to-day HR function ensuring efficient and consistent delivery of HR services across the full employee lifecycle.
• Partner with business leaders to provide HR guidance, align workforce plans with business objectives and support organizational growth.
• Drive organizational development initiatives including organizational design, workforce planning, job architecture, succession planning, competency frameworks and career development.
• Lead the execution and continuous improvement of performance management, talent management, learning and development, employee engagement and capability-building programs.
• Manage and enhance HR operations policies, processes, systems, and governance to improve efficiency, compliance, and employee experience.
• Support HR operations across the company’s global workforce ensuring alignment with local employment laws and the organization’s HR framework.
• Ensure compliance with Saudi Labor Law and support compliance with employment regulations across all operating jurisdictions.
• Support the HR Director in executing the organization’s HR strategy, annual people plan and key HR initiatives.
• Develop, implement and maintain HR policies, procedures, and governance practices in collaboration with the HR Director.
• Monitor workforce metrics, HR KPIs and organizational trends providing insights and recommendations to support business decisions.

Skills

HR leadership

Stakeholder management

Performance management

Org development

Talent management

Employee engagement

Learning & development

HR operations

Policy compliance

Data analytics

English fluency

Education

Bachelor's degree in HR or related field

Job description

Do you want to love what you do at work Do you want to make a difference an impact transform peoples lives Do you want to work with a team that believes in disrupting the normal boring and average If yes then this is the job you re looking for webook com is Saudi s 1 event ticketing and experience booking platforms in terms of technology features agility revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales

Role Overview

At webook com we re building more than a team we re building an organization that can scale We re looking for an experienced HR Manager to partner with leaders across the business and drive both strategic people initiatives and operational excellence Reporting to the HR Director you ll play a key role in shaping our people strategy across organizational development HR business partnering talent management employee engagement learning and development and HR operations This is an opportunity to make a meaningful impact in a fast-growing technology-driven environment

Key Responsibilities

• Lead the day-to-day HR function ensuring efficient and consistent delivery of HR services across the full employee lifecycle
• Partner with business leaders to provide HR guidance align workforce plans with business objectives and support organizational growth
• Drive organizational development initiatives including organizational design workforce planning job architecture succession planning competency frameworks and career development
• Lead the execution and continuous improvement of performance management talent management learning and development employee engagement and capability-building programs
• Manage and enhance HR operations policies processes systems and governance to improve efficiency compliance and employee experience
• Support HR operations across the company s global workforce ensuring alignment with local employment laws and the organization s HR framework
• Ensure compliance with Saudi Labor Law and support compliance with employment regulations across all operating jurisdictions
• Support the HR Director in executing the organization s HR strategy annual people plan and key HR initiatives
• Develop implement and maintain HR policies procedures and governance practices in collaboration with the HR Director
• Monitor workforce metrics HR KPIs and organizational trends providing insights and recommendations to support business decisions
• Support workforce planning organizational change restructuring and business transformation initiatives
• Lead coach and develop the HR team fostering a high-performance collaborative and service-oriented culture
• Oversee employee relations matters providing guidance to managers while escalating complex or high-risk cases when required
• Partner with Talent Acquisition and business stakeholders to support hiring onboarding internal mobility retention and talent development initiatives
• Drive HR process automation standardization and continuous improvement to enhance operational excellence
• Collaborate with Finance Legal IT and other functions to deliver cross-functional people initiatives and organizational priorities
• Oversee Government Relations services including employment-related government transactions work permits visas residency matters localization requirements regulatory compliance and government HR platforms
• Prepare HR reports dashboards and management updates proactively identifying operational people and compliance risks while supporting the HR Director on strategic projects and delegated responsibilities

Bachelors degree in Human Resources, Business Administration, or a related field. 7+ years of experience in Performance Management , Organization Development, and Talent Management Hands-on expertise in designing performance systems, job architecture, competencies, and career frameworks Proven ability to influence senior stakeholders and drive change Strong analytical, structuring, and problem-solving skills Excellent communication and interpersonal skills. Excellent English skills Excellent organizational and time management skills with the ability to manage multiple tasks and priorities effectively. Certified KPI Professional (C-KPI) certification is highly preferred OD or Talent Management certifications (CIPD, SHRM, etc.) is a plus Experience in tech, digital, or services-based organizations is a plus