Hub Quality & Continuous Improvement Leader

Hitachi; Dammam; On-site; SAR 408,000 - 664,000; Full time

Job summary

Hitachi Energy L.L.C seeks a Hub Quality and Continuous Improvement Manager for BU Service to lead quality initiatives across the hub and ensure alignment with global strategies. You will drive problem-solving, governance, and certification activities, partnering with regional teams to sustain high quality standards.

The role requires an engineering background, advanced English, and expertise in QA methodologies, with responsibilities spanning leadership, risk management, and continuous

Qualifications

• Engineering degree and advanced English.
• Lean Six Sigma, Green Belt or above.
• Quality core tools experience.
• Expert in: 8D, Ishikawa, 5W, A3, TQM, PDCA (able to teach others).
• ISO certification and auditing.
• Quality Management Systems (QMS).
• Performance management and analytics.
• Project & Site Quality Management (PMI).
• Advanced Product Quality Planning (APQP).
• Continuous Improvement Project Management.

Responsibilities

• Define and implement Hub Quality and CI strategy, including governance of Quality and CI function in line with BU & business needs.
• Stays up to date on laws, regulations and industry trends affecting Quality Assurance and Quality Control; assist in policies and training.
• Manage Hub Quality and CI function, including capability development, staffing, footprint, and succession; contribute to BU Quality Improvement Plan.
• Act as Voice of the Customer to represent quality in front of customers; ensure customer satisfaction by evaluating risks and solutions from quality perspective.
• Define and manage Quality Management System and processes across Hub entities; coordinate process reviews.
• Accountable for maintaining and securing required Certification in all units within HUB scope; organize quality/process audits and close actions.
• Establish process performance indicators; ensure internal controls; analyze indicators and address deviations to closure; utilize monitoring systems.
• Adapt and implement quality assurance methods, monitor offer performance, and coordinate with regional stakeholders to address market needs.
• Manage resolution of NCRs; protect customer trust by addressing quality issues and implementing CAPAs.
• Deploy Continuous Improvement Framework (Lighthouse, L6S, Ochibo-Hiroi, Lessons Learned) and drive portfolio of improvement projects.

Skills

Lean Six Sigma

Quality tools

8D

Ishikawa

5W

A3

TQM

PDCA

ISO auditing

QMS

APQP

CIPM

Voice of the Customer

Systematic Problem Solving

Risk Management

Conflict Management

Influencing

Change management

Continuous Improvement Process Mgmt

Education

Engineering degree

Job description

Hitachi Energy L.L.C seeks a Hub Quality and Continuous Improvement Manager for BU Service to lead quality initiatives across the hub and ensure alignment with global strategies. You will drive problem-solving, governance, and certification activities, partnering with regional teams to sustain high quality standards.

The role requires an engineering background, advanced English, and expertise in QA methodologies, with responsibilities spanning leadership, risk management, and continuous