Hub Delivery Account Manager I — Shape Last-Mile Excellence

Amazon; Riyadh; On-site; SAR 120,000 - 160,000; Full time

Job summary

Amazon seeks an Account Manager I for Saudi National in Riyadh to oversee Hub Store partner relationships, drive performance metrics, and manage day-to-day Hub operations in last mile stations.

You will analyze performance data, implement corrective actions, and collaborate with OTR Safety and Station Managers to ensure safety and compliance. A background in operations, logistics, or e-commerce plus Excel and data analysis will help you succeed; English fluency is required.

Qualifications

• Experience with Excel.
• Experience analyzing data and performance drivers.
• Bachelor's degree.
• Speak, write, and read fluently in English.

Responsibilities

• Manage Hub Store relationships by providing guidance, conducting quality discussions, and ensuring operational compliance to protect Amazon's brand image and meet customer expectations
• Monitor and improve key performance indicators by analyzing data, identifying optimization opportunities, and implementing corrective actions to meet business targets
• Partner with On-The-Road (OTR) Safety and Station Managers to ensure business safety compliance and proper implementation of Last Mile processes within Delivery Stations
• Identify workflow inefficiencies and implement operational improvements at both network and individual Hub Store levels to enhance overall performance and customer experience

Skills

Excel

Data analysis

English fluency

Education

Bachelor's degree

Job description

Amazon seeks an Account Manager I for Saudi National in Riyadh to oversee Hub Store partner relationships, drive performance metrics, and manage day-to-day Hub operations in last mile stations.

You will analyze performance data, implement corrective actions, and collaborate with OTR Safety and Station Managers to ensure safety and compliance. A background in operations, logistics, or e-commerce plus Excel and data analysis will help you succeed; English fluency is required.