Senior Business Development Manager, Hub Delivery (Fulfillment & Operations)

Amazon; Riyadh; On-site; SAR 300,000 - 480,000; Full time

Job summary

Amazon is seeking a Senior Business Development Manager to lead Hub Delivery growth across Saudi Arabia. You will build and manage field sales teams, drive partner acquisition, and align strategy with operations and product teams to scale the network while maintaining high customer standards.

You will lead a dispersed team, own performance metrics, collaborate with regional and global stakeholders, and ensure compliance with local regulations. English and Arabic fluency are required.

Qualifications

• Bachelor's degree or equivalent
• 5+ years in business development, partner development, sales or alliances
• Experience managing people across regions
• Fluency in English and Arabic

Responsibilities

• Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Kingdom of Saudi Arabia (KSA).
• Own the country-wide Hub partner acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
• Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
• Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
• Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
• Represent Saudi Arabia in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
• Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Saudi market context.

Skills

Team leadership

Business development

Stakeholder management

Sales strategy

Data-driven decisions

Bilingual English/Arabic

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Tools

Salesforce (CRM)

Job description

Senior Business Development Manager, Hub Delivery

Job ID: 10503953 | Afaq - Warehouse Branch - J02

Amazon is seeking a highly motivated Business Development Manager to lead the growth of the Hub Delivery program across Kingdom of Saudi Arabia (KSA). This role is responsible for driving expansion of our Hub partner stores by building and managing high-performing field sales teams. The successful candidate will combine strategic planning with hands‑on leadership to accelerate partner acquisition while upholding Amazon's high standards of customer experience and compliance.

Key job responsibilities

• Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Kingdom of Saudi Arabia (KSA).
• Own the country-wide Hub partner acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
• Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
• Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
• Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
• Represent Saudi Arabia in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
• Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Saudi market context.

Basic Qualifications

• Bachelor's degree or equivalent
• 5+ years of business development, partner development, sales or alliances management experience
• Experience managing people including development, hiring, performance management, and leading teams dispersed across various regions
• Fluency in English and Arabic, with strong written and verbal communication skills for both local team leadership and global stakeholder engagement.

Preferred Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience in logistics, or experience in e-commerce, retail or advertising
• Experience hiring and developing sales management teams
  • Master's degree or above in management, business administration, economics, engineering, marketing
  • Experience with CRM systems (Salesforce preferred) and data analytics tools.

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