HR Operations Specialist - Assistant Manager

KPMG Middle East; Jeddah; On-site; SAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Job summary

KPMG Middle East is seeking a Regional Operations Specialist / Assistant Manager to manage HR operational processes for employee lifecycle, ensure compliance with local regulations, and maintain data across governmental portals. This role acts as a liaison between employees, internal teams, and authorities to ensure smooth HR execution.

You will oversee onboarding/offboarding, contracts, SuccessFactors, medical insurance, and updates on Qiwa and other portals, while coordinating with

Qualifications

• Bachelor’s degree in business administration, HR, operations, or related field.
• 3–7 years of HR operations or employee lifecycle experience.
• Experience with Saudi governmental platforms (Qiwa, GOSI, etc.).

Responsibilities

• Manage onboarding and offboarding processes to ensure smooth employee transitions.
• Administrate contracts and legal documentation, ensuring policy and regulatory compliance.
• Maintain employee data and SuccessFactors profiles; be primary point of contact for inquiries.
• Update and maintain employee records, including compensation and key data points.
• Oversee employee medical insurance enrollment, updates, and cancellations; ensure regulatory compliance.
• Coordinate offboarding requirements, including final clearance and related documentation.
• Update employee records on Qiwa and other governmental portals; liaise with authorities on labor regulation adherence.
• Provide cross-functional input to optimize practices and drive operational efficiency.
• Support stakeholder engagement to align operational needs across teams.

Skills

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree in Business Administration / HR / Operations

Tools

SuccessFactors

Qiwa

GOSI

Job description

Job Overview:

We are seeking a proactive and detail-oriented Regional Operations Specialist / Assistant Manager to manage key operational processes for employee lifecycle management, ensure compliance with local regulations, and maintain accurate data across governmental platforms. This role serves as a critical liaison between employees, internal teams, and local authorities, ensuring the smooth execution of HR and operational functions.

Responsibilities:

Employee Lifecycle Management:

• Handle the onboarding and offboarding processes to ensure smooth employee transitions.
• Manage employment contracts and legal documentation, ensuring compliance with company policies and local regulations.
• Administer employee data and maintain accurate SuccessFactors profiles.
• Serve as the primary point of contact for employee inquiries, providing timely and effective resolution.
• Update and maintain employee records, including compensation and other key data points.

Medical insurance:

• Manage employee medical insurance enrollment, updates, and cancellations, ensuring timely and accurate coverage.
• Ensure compliance with applicable medical insurance regulations and requirements, staying informed of regulatory updates.

Offboarding:

• Coordinate offboarding requirements, including final clearance and related employee documentation.

Governmental Platform Management:

• Update and maintain accurate employee records and company data on Qiwa and other relevant governmental portals.
• Act as a liaison with Saudi governmental authorities to ensure compliance with labor regulations and contractual obligations.
• Process updates in alignment with Saudi labor laws, ensuring corporate practices adhere to regulatory requirements.

Stakeholder Engagement:

• Facilitate effective communication with cross-functional teams to address operational needs and ensure alignment.
• Provide consultative inputs to stakeholders to optimize functional practices and drive operational efficiency.

Qualifications and Skills:

Education:

• Bachelor’s degree in business administration, Human Resources, Operations Management, or a related field.

Experience:

• 3-7 years of experience in HR operations, employee lifecycle management, or related fields.
• Experience managing local compliance activities and working with Saudi governmental platforms (Qiwa, GOSI, etc.).

Skills:

• Strong understanding of Saudi labor laws and compliance requirements.
• Proficiency in HR systems like SuccessFactors and governmental platforms.
• Excellent communication, organizational, and problem-solving skills.
• A dynamic and supportive team environment focused on growth and learning.