Housekeeping Supervisor

Hilton; Jeddah; On-site; SAR 58,000 - 85,000; Full time

Job summary

Hilton in Jeddah is seeking a proactive Housekeeping Supervisor to lead daily housekeeping operations and coordinate tasks for a skilled team. You will inspect rooms and public areas, ensure hygiene and safety standards, and drive service quality across departments.

The role requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced hotel environment. Shift flexibility and customer-service focus are essential.

Qualifications

• Proven experience in housekeeping with knowledge of cleaning techniques and safety standards.
• Strong leadership and ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Willingness to work shifts, weekends and holidays.
• Proficiency in basic computer applications and reporting systems.

Responsibilities

• Supervise and monitor daily housekeeping operations.
• Assign work duties and schedules to housekeeping team members.
• Inspect guest rooms, public areas, and facilities to ensure cleanliness standards are met.
• Train, coach, and support housekeeping staff.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor inventory levels of cleaning supplies and equipment.
• Report maintenance issues and coordinate with relevant departments for resolution.
• Handle guest requests and complaints related to housekeeping services professionally.
• Maintain accurate housekeeping records and reports.
• Support continuous improvement initiatives to enhance service quality and operational efficiency.

Skills

Leadership

Team management

Communication

Attention to detail

Customer service

Computer basics

Education

Hospitality-related certification

Job description

Responsibilities

• Supervise and monitor daily housekeeping operations.
• Assign work duties and schedules to housekeeping team members.
• Inspect guest rooms, public areas, and facilities to ensure cleanliness standards are met.
• Train, coach, and support housekeeping staff.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor inventory levels of cleaning supplies and equipment.
• Report maintenance issues and coordinate with relevant departments for resolution.
• Handle guest requests and complaints related to housekeeping services professionally.
• Maintain accurate housekeeping records and reports.
• Support continuous improvement initiatives to enhance service quality and operational efficiency.

Qualifications

• Hospitality-related certification is an advantage.
• Knowledge of housekeeping procedures, cleaning techniques, and safety standards.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in basic computer applications and reporting systems.
• Attention to detail and commitment to high service standards.
• Flexibility to work shifts, weekends, and holidays as required