Hotel Housekeeping Supervisor — Lead Ops & Guest Experience

IHG Hotels & Resorts; Al Khobar; On-site; SAR 60,000 - 90,000; Full time

Job description

A Housekeeping Supervisor is responsible for managing and supervising the daily activities of the housekeeping team within a hotel or hospitality facility. The role includes assigning tasks, inspecting guest rooms and public areas, ensuring high standards of cleanliness and hygiene, and maintaining adequate supplies and equipment. The supervisor works closely with other departments to ensure smooth operations and a positive guest experience. They are also responsible for training staff, monitoring performance, handling guest requests or complaints professionally, and ensuring compliance with company policies and safety standards. This position requires strong leadership, attention to detail, time management, and the ability to work efficiently under pressure.