Housekeeping Manager: Lead Guest Experience & Quality

IHG Hotels & Resorts; At Ta'if; On-site; SAR 80,000 - 150,000; Full time

Benefits offered by this job

Room discounts

Training programs

Job summary

IHG Hotels & Resorts in At Ta'if is seeking an experienced Housekeeping Leader to oversee a high-performing team and uphold the brand's standards. You will coach, develop, and inspire colleagues while maintaining impeccable guest rooms and public areas.

Collaborate across departments to deliver personalised service for VIP guests, manage resources and budgets, and ensure health and safety compliance in a fast-paced hospitality environment.

Qualifications

• Minimum of 2-3 years total experience in the same position with proven training and team building skills.
• Ability to manage multiple projects and deadlines; works well under pressure.
• Results-oriented and able to empower colleagues to exceed guest expectations.
• Must speak fluent English.
• (Arabic speaker is preferred).

Responsibilities

• Lead and develop the Housekeeping team, fostering collaboration and accountability.
• Maintain high cleanliness and presentation standards across rooms and public areas.
• Collaborate with Front Office and other departments to anticipate guest needs for VIPs.
• Oversee inventory, purchasing, budgets, and cost control for the department.
• Ensure health, safety, and compliance within the team.

Skills

Team leadership

Project management

Decision making

Communication

Job description

IHG Hotels & Resorts in At Ta'if is seeking an experienced Housekeeping Leader to oversee a high-performing team and uphold the brand's standards. You will coach, develop, and inspire colleagues while maintaining impeccable guest rooms and public areas.

Collaborate across departments to deliver personalised service for VIP guests, manage resources and budgets, and ensure health and safety compliance in a fast-paced hospitality environment.