Housekeeping Team Lead — Elevate Guest Experience

IHG; At Ta'if; On-site; SAR 60,000 - 96,000; Full time

Benefits offered by this job

Room discounts

Industry-leading training

Career development

Job summary

IHG in Saudi Arabia’s At Ta'if is seeking an Executive Housekeeper to lead and develop the team, ensuring rooms and public areas meet the highest standards.

You will collaborate with Front Office and other departments to anticipate guest needs, oversee linen, consumables, and equipment, manage budgets, and uphold health and safety and sustainability initiatives. Fluent English is required; Arabic is preferred.

Qualifications

• Minimum of 2-3 years total experience in the same position with proven training and team building skills.
• Must speak fluent English
• Arabic speaker is preferred.

Responsibilities

• Lead and develop the Housekeeping team, fostering collaboration, accountability, and continuous improvement.
• Maintain rooms, suites, public areas, and back-of-house spaces to highest cleanliness and presentation standards.
• Collaborate with Front Office and other departments to anticipate guest needs and ensure personalised attention for VIPs and returning guests.
• Conduct regular inspections and quality assessments to safeguard standards and enhance guest experience.
• Oversee purchasing, storage, and distribution of linen, cleaning products, and equipment; ensure efficient stock management and waste minimisation.
• Contribute to department budgeting, monitor costs and productivity, and identify opportunities for efficiency.
• Ensure health, safety, hygiene, and environmental regulations are followed; maintain a safe working environment.
• Collaborate across departments with other Heads of Department for seamless communication and planning.
• Lead deep-cleaning programmes, periodic maintenance, and special projects; support on-the-floor during peaks.

Skills

Team leadership

Staff development

Budget management

Operational excellence

Health & safety compliance

English proficiency

Job description

IHG in Saudi Arabia’s At Ta'if is seeking an Executive Housekeeper to lead and develop the team, ensuring rooms and public areas meet the highest standards.

You will collaborate with Front Office and other departments to anticipate guest needs, oversee linen, consumables, and equipment, manage budgets, and uphold health and safety and sustainability initiatives. Fluent English is required; Arabic is preferred.