Housekeeping Leader: Guest Experience & Quality

Kimpton Hotels & Restaurants; Saudi Arabia; Presencial; SAR 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room discounts

Training and development

Descripción de la vacante

IHG Hotels & Resorts in Saudi Arabia seeks an experienced Housekeeping Leader to manage and grow the team, uphold premium room standards, and partner with Front Office to deliver personalized guest experiences.

The role emphasizes quality control, cost awareness, and cross-department collaboration, with a focus on sustainable operations and staff development. Fluency in English is required, Arabic skills are a plus.

Formación

• Minimum of 2-3 years total experience in the same position with proven training and team building skills.
• Ability to manage multiple projects and deadlines; works well under pressure.
• Must speak fluent English
• Arabic speaker is preferred.

Responsabilidades

• Lead and develop the Housekeeping team, fostering collaboration, accountability and continuous improvement.
• Maintain exceptional standards of cleanliness, presentation and quality across guest rooms and public areas.
• Collaborate with Front Office and other departments to anticipate guest needs and deliver personalised service.
• Conduct regular inspections, drive quality, identify improvements and safeguard standards.
• Oversee inventory and purchasing of linen, amenities and equipment, optimise stock and minimise waste.

Conocimientos

Team leadership

Guest experience

English fluency

Project management

Descripción del empleo

IHG Hotels & Resorts in Saudi Arabia seeks an experienced Housekeeping Leader to manage and grow the team, uphold premium room standards, and partner with Front Office to deliver personalized guest experiences.

The role emphasizes quality control, cost awareness, and cross-department collaboration, with a focus on sustainable operations and staff development. Fluency in English is required, Arabic skills are a plus.