Hotel General Manager: Growth, Guest Experience & Ops

Barcelo Hotel Group; Riyadh; Presencial; SAR 240.000 - 360.000; Jornada completa

Descripción de la vacante

Barceló Riyadh Olaya, a 4-star hotel on Olaya Street in Riyadh, seeks an accomplished General Manager. The role oversees all departments, drives revenue, and ensures top guest satisfaction in a fast-paced, luxury environment.

Candidates should have a Bachelor's in Hospitality Management (Master's preferred), 8–10 years in hotel management with at least 5 years as GM, strong leadership, English fluency, and PMS/MS Office proficiency.

Formación

• Bachelor's degree in Hospitality Management (Master's preferred).
• 8–10 years of progressive hotel management experience, with 5+ years as General Manager.
• Proven track record in financial performance, revenue growth and guest satisfaction.
• Strong leadership, communication and interpersonal skills.
• Fluent English; Arabic knowledge is a plus; proficiency with PMS and MS Office.

Responsabilidades

• Oversee all hotel departments to ensure efficient operations.
• Develop and implement strategic plans to achieve revenue goals and market share.
• Manage budget, financial reporting and cost control.
• Maintain high guest satisfaction through service excellence and issue resolution.
• Lead and develop a diverse hotel team, fostering a positive work environment.
• Ensure compliance with regulations, health and safety standards, and policies.
• Build relationships with owners, suppliers and local community.
• Uphold brand standards and monitor quality control programs.
• Analyze market trends and guest feedback to identify growth opportunities.
• Oversee facilities maintenance and represent the hotel at events.

Conocimientos

Leadership

Communication

Interpersonal skills

Problem solving

Analytical thinking

Guest satisfaction

Educación

Bachelor's degree in Hospitality Management

Master's degree preferred

Herramientas

PMS

Microsoft Office

Descripción del empleo

Barceló Riyadh Olaya, a 4-star hotel on Olaya Street in Riyadh, seeks an accomplished General Manager. The role oversees all departments, drives revenue, and ensures top guest satisfaction in a fast-paced, luxury environment.

Candidates should have a Bachelor's in Hospitality Management (Master's preferred), 8–10 years in hotel management with at least 5 years as GM, strong leadership, English fluency, and PMS/MS Office proficiency.