Home Business Coordinator

Fresenius Medical Care; Riyadh; On-site; SAR 73,000 - 100,000; Full time

Benefits offered by this job

Structured onboarding

Career development

Global healthcare company

Occasional office attendance

Hospital-based role

Job summary

Fresenius Medical Care in Qassim Region, Saudi Arabia, is seeking a Home Business Coordinator to manage patient deliveries and coordinate home care operations. You will liaise with patients, nurses, and internal teams to ensure smooth service delivery and accurate documentation.

No prior experience is required; comprehensive training will be provided. A healthcare background and strong organizational skills are important for success in this role.

Qualifications

• Bachelor's degree in a healthcare field as listed.
• No prior experience required; full training provided.
• Experience in patient coordination or healthcare admin is a plus.
• Proficient in Arabic; good English for internal comms.

Responsibilities

• Coordinate home care service requests and patient deliveries.
• Communicate effectively with patients, nurses, providers, and teams.
• Support home healthcare commercial and operational activities.
• Prepare quotations, reports, and business documentation.
• Monitor orders and ensure timely processing and follow-up.
• Manage customer and product data in SAP.
• Provide administrative and after-sales support.
• Track performance and support process improvements.
• Ensure compliance with policies and healthcare regulations.

Skills

Arabic

English (B1-B2)

Communication

Organization

Independent working

Education

Bachelor's degree - Nursing

Bachelor's degree - Public Health

Bachelor's degree - Health Sciences

Bachelor's degree - Social Work

Bachelor's degree - Pharmacy

Bachelor's degree - Healthcare-related

Tools

SAP

Microsoft Office

Job description

Experienced and well-organized Home Business Coordinator shall provide the necessary support to the Home patients, Nurses, and commercial team. The candidate will become the point of reference for colleagues and customers alike, by keeping schedules, coordinating deliveries and providing feedback, documentation, and information.

Home Business Coordinator

Qassim Region, Saudi Arabia

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision - “Creating a future worth living. For patients. Worldwide. Every day”—we work with purpose and compassion, supported by a global team of over 110,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities

• We Connect across teams and borders to deliver excellence together

• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

As a Center of Excellence, Commercial Business Services (CBS) drives commercial excellence across Care Enablement. The team delivers market insights, health economics expertise, brand management, and validated marketing and sales strategies. CBS leads the development of commercial tools, processes, and training to support market access, strategic product positioning, and enhance the global customer experience. Join our passionate team and help shape healthcare worldwide!

Make a Difference in Patients' Lives

Join Fresenius Medical Care and become part of a global healthcare organization dedicated to improving the quality of life of patients every day. As a Home Business Coordinator, you will play a key role in coordinating patient services, supporting home care operations, and ensuring seamless communication between patients, healthcare professionals, and internal teams.

This is an excellent opportunity for healthcare graduates looking to start or develop their careers in a dynamic and patient-focused environment.

Your Responsibilities:

• Coordinate home care service requests and patient deliveries.
• Communicate effectively with patients, nurses, healthcare providers, and internal teams.
• Support commercial and operational activities related to home healthcare services.
• Prepare quotations, reports, and business documentation.
• Monitor orders and ensure timely processing and follow-up.
• Manage customer and product information within SAP.
• Provide administrative and after-sales support to patients and customers.
• Track team performance and contribute to process improvements.
• Ensure compliance with company policies and healthcare regulations.

Your Profile:

What We're Looking For

Education

Bachelor's degree in one of the following fields:

• Nursing (preferred)
• Public Health
• Health Sciences
• Social Work
• Pharmacy
• Other Healthcare-related disciplines

Experience

• No previous experience required.
• Full training will be provided.
• Experience in patient coordination, healthcare administration, or customer support is considered an advantage.

Skills & Qualifications

• Strong patient-focused mindset.
• Native or professional proficiency in Arabic.
• Intermediate English (B1-B2) for emails, reports, and communication within the company.
• Good knowledge of Microsoft Office, particularly Word and Excel.
• Excellent communication and organizational skills.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and attention to detail.

What We Offer

• Opportunity to join a leading global healthcare company.
• Structured onboarding and training.
• Career development and internal growth opportunities.
• International and collaborative work environment.
• Meaningful work that directly impacts patient care and well-being.
• Supportive team culture focused on continuous improvement and innovation.

Our Offer For You:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world

• Individual opportunities for self-determined career planning and professional development

• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one

• A large number of committed people with a wide range of skills, talents and experience

• The benefits of a successful global corporation with the collegial culture of a medium-sized company

• Working hours: 7:00 AM - 4:00 PM
• Primarily hospital-based role.
• Occasional attendance at the office (typically once per week or every other week).
• Location: Qassim Region, Saudi Arabia

Why Join Fresenius Medical Care?

At Fresenius Medical Care, every role contributes to improving patients' lives. Whether you are an experienced healthcare professional or a recent graduate, you will find opportunities to learn, grow, and make a real impact in a company recognized worldwide for excellence in healthcare.

Start your healthcare career with us and help bring quality care closer to patients every day.