Guest Experience Specialist – Memorable Hospitality

The Luxury Collection; Riyadh Region; On-site; SAR 61,000 - 95,000; Full time

Job summary

The Luxury Collection in Ad Diriyah is seeking a Guest Experience Expert to deliver personalized service, guiding guests from check-in to check-out and beyond. You will anticipate needs, coordinate requests, and showcase local highlights to enhance the guest journey.

This non-management, full-time role focuses on hospitality excellence, safety, confidentiality, and professional conduct, with on-your-feet duties and a hands-on approach to support guests and operation.

Qualifications

• High school diploma or GED.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver guest services to create a memorable experience during stay.
• Assist with operational needs, prepare reports, and share local area highlights with guests.
• Maintain professional appearance, follow policies, protect assets, and ensure safety throughout the shift.

Education

High school diploma or GED

Job description

The Luxury Collection in Ad Diriyah is seeking a Guest Experience Expert to deliver personalized service, guiding guests from check-in to check-out and beyond. You will anticipate needs, coordinate requests, and showcase local highlights to enhance the guest journey.

This non-management, full-time role focuses on hospitality excellence, safety, confidentiality, and professional conduct, with on-your-feet duties and a hands-on approach to support guests and operation.