Luxury Guest Experience Specialist

The Luxury Collection; Riyadh Region; On-site; SAR 56,000 - 78,000; Full time

Job summary

The Luxury Collection, part of Marriott International, is seeking a Guest Experience Expert in Ad Diriyah, Saudi Arabia. You will deliver a memorable guest experience, assist with check-in/out, and provide a range of services guiding guests throughout their stay.

Key responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing local highlights to enhance the guest journey. A professional appearance and adherence to policy are essential.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts will handle a wide range of services to guide guests through their stay.
• They ensure safety, follow policies, maintain confidentiality and professional appearance.
• They move about their space and perform tasks as needed (standing, walking for extended times).
• They may process operational needs, complete reports, or share local highlights with guests.

Education

High school diploma or G.E.D.

Job description

The Luxury Collection, part of Marriott International, is seeking a Guest Experience Expert in Ad Diriyah, Saudi Arabia. You will deliver a memorable guest experience, assist with check-in/out, and provide a range of services guiding guests throughout their stay.

Key responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing local highlights to enhance the guest journey. A professional appearance and adherence to policy are essential.